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Identical website on one host works correctly, on another it does not, other browsers are unaffected

Kuphostiwe

I have a website located at http://compasschildrenscharity.org.uk/ this site opens in all major browsers except FF, I have set up an identical site on a different host here: http://compass.websitesco.com/ This loads fine on FF and other browsers.

I have contacted the host for the main domain and they are unaware of any issues there end. Please can you advise under these circumstances what could cause this issue?

thanks Nobby

I have a website located at http://compasschildrenscharity.org.uk/ this site opens in all major browsers except FF, I have set up an identical site on a different host here: http://compass.websitesco.com/ This loads fine on FF and other browsers. I have contacted the host for the main domain and they are unaware of any issues there end. Please can you advise under these circumstances what could cause this issue? thanks Nobby

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • ACE Stream Plug-in Version 2.2.6, Copyright (c) 2012-2014 Innovative Digital Technologies
  • Adobe PDF Plug-In For Firefox and Netscape 15.16.20045
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.51.2 for Mozilla browsers
  • Shockwave Flash 22.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • VLC media player Web Plugin

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

Umnikazi wombuzo

Anyone any ideas?

Anyone any ideas?
cor-el
  • Top 10 Contributor
  • Moderator
17689 izisombululo 160037 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

All CSS and JS files from some sub domains are blocked by Firefox phishing protection. *http://compasschildrenscharity.org.uk/wp-content/ *http://compasschildrenscharity.org.uk/wp-includes/ Some examples: *http://compasschildrenscharity.org.uk/wp-content/plugins/LayerSlider/static/js/greensock.js,qver=1.11.8.pagespeed.jm.86JdXoz5Cc.js *http://compasschildrenscharity.org.uk/wp-content/plugins/js_composer/assets/css/A.js_composer.min.css,qver=4.12.pagespeed.cf.ke4_oAMc-u.css *http://compasschildrenscharity.org.uk/wp-includes/js/jquery/jquery.js,qver=1.12.4.pagespeed.jm.pPCPAKkkss.js See also: *https://support.mozilla.org/kb/how-does-phishing-and-malware-protection-work *http://www.mozilla.org/en-US/firefox/phishing-protection/

Umnikazi wombuzo

Hi cor-el

I dont understand why FF blocks these on one host, but not on another identical setup? Surely if it was a phishing protection, it would block it on all hosts.

This is a popular well used Themeforest template, I have setup on many hosts with no issues, it is only on this host it is a problem.

N

Hi cor-el I dont understand why FF blocks these on one host, but not on another identical setup? Surely if it was a phishing protection, it would block it on all hosts. This is a popular well used Themeforest template, I have setup on many hosts with no issues, it is only on this host it is a problem. N

Umnikazi wombuzo

Hi.

Sorry, i understand what you are saying now.

thanks

N

Hi. Sorry, i understand what you are saying now. thanks N
cor-el
  • Top 10 Contributor
  • Moderator
17689 izisombululo 160037 izimpendulo
Kuphostiwe

Impendulo Ewusizo

This sub directory on the server still seems to be affected in Firefox:


You can check the log in the Web Console for error messages and the Network Monitor (Firefox/Tools > Web Developer) to see if content fails to load or is possibly blocked.

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.

This sub directory on the server still seems to be affected in Firefox: *http://compasschildrenscharity.org.uk/wp-content/themes/ *http://compasschildrenscharity.org.uk/wp-content/themes/Total/css/A.wpex-responsive.css,qver=3.5.0.pagespeed.cf.WgrLkMgKu6.css *https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html#url=http://compasschildrenscharity.org.uk/wp-content/themes/ ----- You can check the log in the Web Console for error messages and the Network Monitor (Firefox/Tools > Web Developer) to see if content fails to load or is possibly blocked. *https://developer.mozilla.org/Tools/Web_Console *https://developer.mozilla.org/Tools/Network_Monitor Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.

Okulungisiwe ngu cor-el

Umnikazi wombuzo

How can I get these unblocked?

How can I get these unblocked?
cor-el
  • Top 10 Contributor
  • Moderator
17689 izisombululo 160037 izimpendulo
Kuphostiwe

Your website is working fine for me at the moment, so there shouldn't be any problems. The Google safebrowsing diagnostic website isn't reporting this domain as well.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Your website is working fine for me at the moment, so there shouldn't be any problems. The Google safebrowsing diagnostic website isn't reporting this domain as well. Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache": *Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now" "Remove the cookies" from websites that cause problems. *Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"