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Cache will not completely clear. Just discovered Cache2 and doomed folder

Kuphostiwe

I received notice from Firefox about its latest update. After completing the update (47.0), the cache will not clear to '0' as it has done for years. I went to about:cache and saw a 'cache2' that will not clear 62kb. I know this is not much, but I do not like the fact that it will no longer completely zero. Then I noticed a folder called 'doomed'.

Can cache2 be disabled? Is there someway to completely clear cache2? Is 'doomed' malware?

I received notice from Firefox about its latest update. After completing the update (47.0), the cache will not clear to '0' as it has done for years. I went to about:cache and saw a 'cache2' that will not clear 62kb. I know this is not much, but I do not like the fact that it will no longer completely zero. Then I noticed a folder called 'doomed'. Can cache2 be disabled? Is there someway to completely clear cache2? Is 'doomed' malware?

Isisombululo esikhethiwe

THAT DID IT!! Thank You sooo very much for all the time you've taken to help me with this.

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 21.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

Is this data listed on the about:cache page?

The doomed folder is normal, but should be empty. You can clear the cache manually by removing the cache2 folder on the hard drive. The about:cache page shows the location of the disk cache.

  • ~/Library/Caches/Firefox/Profiles/
Is this data listed on the about:cache page? The doomed folder is normal, but should be empty. You can clear the cache manually by removing the cache2 folder on the hard drive. The about:cache page shows the location of the disk cache. *~/Library/Caches/Firefox/Profiles/

Umnikazi wombuzo

Thank you for that fast reply. Regrettably, I am a novice with Mac and completely unclear of the steps to take to remove cache2 from the harddrive. Can you help me with that?

Thank you for that fast reply. Regrettably, I am a novice with Mac and completely unclear of the steps to take to remove cache2 from the harddrive. Can you help me with that?
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

You would have to go to the location on the hard drive that is used for the disk cache.

  • ~/Library/Caches/Firefox/Profiles/<profile>/cache2

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

You would have to go to the location on the hard drive that is used for the disk cache. *~/Library/Caches/Firefox/Profiles/&lt;profile&gt;/cache2 In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X

Umnikazi wombuzo

OK ... very helpful. I got as far as ~/Library/Caches/Firefox/Profiles/ ... but there is nothing listed in the Profiles folder. I cannot see anything that says: <profile>/cache2.

OK ... very helpful. I got as far as ~/Library/Caches/Firefox/Profiles/ ... but there is nothing listed in the Profiles folder. I cannot see anything that says: <profile>/cache2.
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

What location does the about:cache list for the location of the disk cache?

<profile> is the actual profile name that start with an eight character random name that you can see on the about:config page.

If you are in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) then only the memory cache is used and not the disk cache.


Firefox uses two locations for the Firefox profile folder. Location used for the main profile.

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files.

  • ~/Library/Caches/Firefox/Profiles/

You can use this button to go to the main Firefox profile folder that stores your personal data:

What location does the about:cache list for the location of the disk cache? &lt;profile&gt; is the actual profile name that start with an eight character random name that you can see on the <b>about:config</b> page. If you are in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) then only the memory cache is used and not the disk cache. *https://support.mozilla.org/kb/Private+Browsing ----- Firefox uses two locations for the Firefox profile folder. Location used for the main profile. *~/Library/Application Support/Firefox/Profiles/&lt;profile&gt;/ Location used for the disk cache and other temporary files. *~/Library/Caches/Firefox/Profiles/ You can use this button to go to the main Firefox profile folder that stores your personal data: *Help > Troubleshooting Information > Profile Directory: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Umnikazi wombuzo

You're awesome ... we're getting there. I went to:

~/Profiles/lsypf8t0.default-1411157937407/cache2. When clicking on the folder for Isypf8t0 ... there was nothing that says cache2. Does this mean it's hidden?

You're awesome ... we're getting there. I went to: ~/Profiles/lsypf8t0.default-1411157937407/cache2. When clicking on the folder for '''Isypf8t0''' ... there was nothing that says cache2. Does this mean it's hidden?
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

Does the about:cache page shows that the disk cache is enabled and working?

Does the about:cache page shows that the disk cache is enabled and working?

Umnikazi wombuzo

Thanks so much again cor-el for responding. On the about:cache page, there is no text under the disk cache section that states 'enabled'. There is a hyperlink for 'List Cache Entries', but when I click on that, the next page does not have any text indicating disk cache enabled.

Thanks so much again cor-el for responding. On the about:cache page, there is no text under the disk cache section that states 'enabled'. There is a hyperlink for ''''List Cache Entries'''', but when I click on that, the next page does not have any text indicating disk cache enabled.
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

Try to delete the parent folder of the cache2 folder (lsypf8t0.default-1411157937407) in case there is a problem with the permissions. Note that it is a leading lowercase 'l' (L) and not an 'I' in lsypf8t0.default-1411157937407 It is always a problem with some fonts to distinguish between a lowercase 'l' and uppercase 'I' or number '0' and uppercase 'O' when it comes to a random character string, so if possible use a copy and paste.

Try to delete the parent folder of the cache2 folder (lsypf8t0.default-1411157937407) in case there is a problem with the permissions. Note that it is a leading lowercase 'l' (L) and not an 'I' in lsypf8t0.default-1411157937407 It is always a problem with some fonts to distinguish between a lowercase 'l' and uppercase 'I' or number '0' and uppercase 'O' when it comes to a random character string, so if possible use a copy and paste.

Umnikazi wombuzo

Do you mean deleting the folder lsypf8t0.default-1411157937407 ... or hitting Command+↑ and going up one level to delete the parent folder called Profiles?

Do you mean deleting the folder '''lsypf8t0.default-1411157937407''' ... or hitting Command+↑ and going up one level to delete the parent folder called '''Profiles'''?
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

Do you have the ~/Library/Caches/Firefox/ folder as that isn't clear from your response? Or is the Profiles at the root level in your home directory (~/Profiles)like you wrote

In case of the latter you can try to rename the Profiles folder (Profiles.old) to force Firefox to create a new folder structure. If you have ~/Library/Caches/Firefox/ then try to rename the Firefox folder (Firefox.old).

Do you have the ~/Library/Caches/Firefox/ folder as that isn't clear from your response? Or is the Profiles at the root level in your home directory (~/Profiles)like you wrote In case of the latter you can try to rename the Profiles folder (Profiles.old) to force Firefox to create a new folder structure. If you have ~/Library/Caches/Firefox/ then try to rename the Firefox folder (Firefox.old).

Umnikazi wombuzo

Apologies cor-el for taking longer than planned to get back with you. The lsypf8t0.default-1411157937407 folder is found according to the following hierarchy: ~/Library/Application Support/Firefox/Profiles/lsypf8t0.default...

There is nothing found in the Profiles folder that is present according to the hierarchy of ~/Library/Caches/Firefox/Profiles

Apologies cor-el for taking longer than planned to get back with you. The '''lsypf8t0.default-1411157937407''' folder is found according to the following hierarchy: ~/Library/'''Application Support'''/Firefox/Profiles/lsypf8t0.default... There is nothing found in the Profiles folder that is present according to the hierarchy of ~/Library/Caches/Firefox/Profiles
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

The folder in "/Library/Application Support/Firefox/Profiles/" is the main profile folder and not the location where Firefox stores the disk cache, so you won't find the cache folder there. The cache2 folder should be in the location as listed on the about:cache page.

If Firefox isn't able to create files and folders in the "~/Library/Caches/" location then you should check the permissions. Try to repair the disk permissions:

The folder in "/Library/Application Support/Firefox/Profiles/" is the main profile folder and not the location where Firefox stores the disk cache, so you won't find the cache folder there. The cache2 folder should be in the location as listed on the about:cache page. If Firefox isn't able to create files and folders in the "~/Library/Caches/" location then you should check the permissions. Try to repair the disk permissions: *http://thexlab.com/faqs/repairprocess.html

Umnikazi wombuzo

This is the hierarchy listed on the about:cache page: ~/Library/Caches/Firefox/Profiles/lsypf8t0.default-1411157937407/cache2

When I follow that hierarchy sequence, there is nothing visible within or after the Profiles folder. The only way I can see the folder lsypf8t0.default-1411157937407 is by starting with the Application Support folder. Even then, however, there is no cache2 folder viewable in the lsypf8t0.default folder.

I cannot find this elusive cache2 folder according to the hierarchy listed on the about:cache page.

This is the hierarchy listed on the about:cache page: ~/Library/Caches/Firefox/Profiles/lsypf8t0.default-1411157937407/cache2 When I follow that hierarchy sequence, there is nothing visible within or after the Profiles folder. The only way I can see the folder lsypf8t0.default-1411157937407 is by starting with the Application Support folder. Even then, however, there is no cache2 folder viewable in the lsypf8t0.default folder. I cannot find this elusive cache2 folder according to the hierarchy listed on the about:cache page.
cor-el
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

Try to delete the Firefox and Firefox/Profiles/ folder in ~/Library/Caches/ to see if that allows Firefox to create a new folder structure.

Try to delete the Firefox and Firefox/Profiles/ folder in ~/Library/Caches/ to see if that allows Firefox to create a new folder structure.

Isisombululo Esikhethiwe

THAT DID IT!! Thank You sooo very much for all the time you've taken to help me with this.

THAT DID IT!! '''''Thank You''''' sooo very much for all the time you've taken to help me with this.
cor-el
  • Top 10 Contributor
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17540 izisombululo 158604 izimpendulo
Kuphostiwe

You're welcome.

You're welcome.

Impendulo Ewusizo

Well, I 'rejoiced' a little too soon. Deleting the Firefox folder within Cache is not a permanent fix. At firstafter delting the Firefox folder, I could '0' the cache folder multiple times. But it quickly began to get less and less and I would have to delete the Firefox folder over and over again. Now, I can only '0' the cache folder one time. If I want to zero it out more than once, I have to delete the Firfox folder each time. Just thought you would like to know. Thanks again, Brian

Well, I 'rejoiced' a little too soon. Deleting the Firefox folder within Cache is not a permanent fix. At firstafter delting the Firefox folder, I could '0' the cache folder multiple times. But it quickly began to get less and less and I would have to delete the Firefox folder over and over again. Now, I can only '0' the cache folder one time. If I want to zero it out more than once, I have to delete the Firfox folder each time. Just thought you would like to know. Thanks again, Brian