X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 45.0.2 crashes when printing

Kuphostiwe

Hi guys,

FF crashes when I try and print any web document or PDF.

I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this.

Any suggestions would be appreciated.

Cheers, Firefock5

Hi guys, FF crashes when I try and print any web document or PDF. I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this. Any suggestions would be appreciated. Cheers, Firefock5

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Lync 2010 Meeting Join Plug-in
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0
  • 5.1.40416.0
  • iPhoto6

Isisebenziso

  • Firefox 45.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/45.0.2/Darwin/en-US/

Izandiso

  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x6920
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 1}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRenderer: ATI Technologies Inc. -- AMD Radeon R9 M395 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4303 izisombululo 60401 izimpendulo
Kuphostiwe

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''46.0.1''' --------------- In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Impendulo Ewusizo

Hi FredmcD

Thanks for the quick response. I'm not able to upgrade to the latest version of FF unfortunately.

bp-2a0eb1ac-7c41-486e-a762-35ddc2160530 30/05/2016 5:11 PM bp-0ff81788-1799-42fc-a662-0b6552160530 30/05/2016 4:59 PM bp-d7c88eeb-c608-470f-8ead-39e722160530 30/05/2016 4:55 PM bp-cbe7a497-d033-4d86-940b-2565e2160517 18/05/2016 9:42 AM bp-95c41112-d72e-4960-b238-132152160505 5/05/2016 11:54 AM bp-2641bfcc-fcbe-4f64-ab19-3fc362160505 5/05/2016 11:26 AM bp-a83f83b7-6f99-4cfd-89bd-877892160429 29/04/2016 5:03 PM bp-5b9670e1-2414-45ab-901a-311382160531 25/03/2016 2:31 PM bp-7b6781c6-ce6f-462f-8ed9-7c36e2160325 25/03/2016 2:24 PM

Hi FredmcD Thanks for the quick response. I'm not able to upgrade to the latest version of FF unfortunately. bp-2a0eb1ac-7c41-486e-a762-35ddc2160530 30/05/2016 5:11 PM bp-0ff81788-1799-42fc-a662-0b6552160530 30/05/2016 4:59 PM bp-d7c88eeb-c608-470f-8ead-39e722160530 30/05/2016 4:55 PM bp-cbe7a497-d033-4d86-940b-2565e2160517 18/05/2016 9:42 AM bp-95c41112-d72e-4960-b238-132152160505 5/05/2016 11:54 AM bp-2641bfcc-fcbe-4f64-ab19-3fc362160505 5/05/2016 11:26 AM bp-a83f83b7-6f99-4cfd-89bd-877892160429 29/04/2016 5:03 PM bp-5b9670e1-2414-45ab-901a-311382160531 25/03/2016 2:31 PM bp-7b6781c6-ce6f-462f-8ed9-7c36e2160325 25/03/2016 2:24 PM

Okulungisiwe ngu cor-el

FredMcD
  • Top 10 Contributor
4303 izisombululo 60401 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Signature: libobjc.A.dylib@0x14dd

This is for Sumo's Related Bugs 1275149 You are not authorized to access bug


I've called the big guys to help you. Good luck.

Signature: libobjc.A.dylib@0x14dd This is for Sumo's Related Bugs 1275149 You are not authorized to access bug ------------ I've called the big guys to help you. Good luck.

Umnikazi wombuzo

Great, thank you so much FredMcD! :D

Great, thank you so much FredMcD! :D

Umnikazi wombuzo

Bumping this for response please. Is there someone I can contact about this issue?

Bumping this for response please. Is there someone I can contact about this issue?
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Hi firefock5, Thank you for your question, I understand that your Firefox is crashing when you are trying to print. I do not have a bunch of information about the bug, but I can recommend these troubleshooting steps:

  1. Make sure there are no pending updates in Mac OS X 10.x
  2. https://support.apple.com/en-gb/HT203343 take these steps to troubleshooting
Hi firefock5, Thank you for your question, I understand that your Firefox is crashing when you are trying to print. I do not have a bunch of information about the bug, but I can recommend these troubleshooting steps: # Make sure there are no pending updates in Mac OS X 10.x # [https://support.apple.com/en-gb/HT203343] take these steps to troubleshooting