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  • 11 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu FredMcD

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Hello

Suddenly last two weeks, Firefox always crashes but not it stopped little bit at the same time i noticed that when i open a website which i saved its login .. it should be auto login but at the moment i need to put the username then Firefox fill the password by itself

so the problem is Firefox doesn't do auto login anymore .. i don't know why the privacy setting for History is ( Remember history )

I dont think because of the website because this problem is happening with me with all websites that i always visit

Hello Suddenly last two weeks, Firefox always crashes but not it stopped little bit at the same time i noticed that when i open a website which i saved its login .. it should be auto login but at the moment i need to put the username then Firefox fill the password by itself so the problem is Firefox doesn't do auto login anymore .. i don't know why the privacy setting for History is ( Remember history ) I dont think because of the website because this problem is happening with me with all websites that i always visit

All Replies (11)

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Let's work on the crashes first.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
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FredMcD said

Let's work on the crashes first. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
aboutcrashesFx29

Ok good

How do i know if its the most resent ? anyway ill copy all the reports it shows

Here it is :


bp-f1f00185-647e-4333-bc23-3d26c2160524 5/25/2016 12:24 AM bp-1abf7d74-7359-40b4-bfab-832352160524 5/25/2016 12:24 AM bp-37718030-9a46-4ff3-804e-a9fda2160521 5/21/2016 8:18 PM bp-5bf1e967-5d07-4c15-b4b6-d09bb2160514 5/14/2016 9:04 PM bp-400f2dba-efaf-401d-90ff-2df532160509 5/9/2016 7:10 PM bp-8bd29c68-45ed-4639-bb35-06aca2160419 4/19/2016 3:18 PM bp-360802cf-9025-4a2e-aef6-1df1d2160404 4/5/2016 12:39 AM

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How do I know if its the most resent ?

The reports are sorted last on top. Also, they have their dates shown.


Signature OOM | small

Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage 72 Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198

Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory)

keyscramblerIE.dll = KeyScrambler = QFX Software Corporation


Disable / update the above


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You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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FredMcD said

How do I know if its the most resent ? The reports are sorted last on top. Also, they have their dates shown.

Signature OOM | small

Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage 72 Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198

Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory)

keyscramblerIE.dll = KeyScrambler = QFX Software Corporation


Disable / update the above


sorry i dont get it ?

disable/update what ?

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cor-el said

You can check for issues caused by plugins.
  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Ok i only see 3 plugins

and only Shockwave Flash i can make it " Ask to Activate "

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Puree said

disable/update what ?

KeyScrambler

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FredMcD said

Puree said
disable/update what ?

KeyScrambler

its the latest update

so do you think the problem came out of this program ?

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Disable it and find out.

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I have the same problem but only after a number of login's i get an error but not a crash , It works in IE and Chrome

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LeroyPakade Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.