Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

facebook is just Jumbled letters some unrecognizable. Black-and-white screen with random unreadable text.

  • 1 baphendule
  • 35 zinale nkinga
  • 4277 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I have been having problems with Firefox on Facebook. Could not post personal photos. But could post any photos found on the Internet, unless I changed the name of photo. Now my Facebook page is just a jumble of black-and-white letters filling the entire page, some letters unrecognizable. I've tried resetting Firefox. I have shut off & on all plug-ins, add-ons, etc. I am assuming this has occurred since the latest install of Windows updates. I am using Windows 7 & plan to upgrade to 10 soon. I prefer Firefox over Google Chrome & hope that I will not have to switch just to use Facebook. Once again Facebook is just a jumbled screen of black-and-white text, letters with strange fonts. (PC code or script) I have ran various security scans & PC cleanup tools. It seems to be only on Facebook when using Firefox. Facebook is working fine with Google Chrome. all other web sites seem to be working fine with Firefox.

Isisombululo esikhethiwe

Re: the-edmeister

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

https://forum.kaspersky.com/index.php?s=bbdfcf797a91bc90230472c52c4b103e&showtopic=351027

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 8

All Replies (1)

more options

Isisombululo Esikhethiwe

Re: the-edmeister

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

https://forum.kaspersky.com/index.php?s=bbdfcf797a91bc90230472c52c4b103e&showtopic=351027