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I can't open my facebook account on Mozilla anymore. I can still open it on Internet Explorer and Google.
I use to be able to open my Facebook on Mozilla but not for the past week or so. I can still open it in Internet Explorer and Google so I know it is not my computer.
All Replies (12)
hi SharonJBlack, are you using kaspersky as your security program? if so, please disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky, reboot your system afterwards and see if the issue is still occurring...
I have Norton Security
oh ok, can you describe what exactly is happening when you try to open facebook - are there any particular error messages?
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This has been happening on Mozilla for over a week.
I clear History, cookies and cache daily.
can you replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
This still doesn't fix the issue.
I did that earlier and it didn't help but I will try again.
I refreshed Firefox again and still can't open Facebook.