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websites don't load or are running slow

Kuphostiwe

I have tried several times now to load different websites. When I tried to load a new page, it shows a blue spinning wheel that doesn't stop spinning and will not load most pages. Sometimes the blue wheel stops spinning, but the page is still blank. Once in a great while when I do get a page to finally load, it runs very slow taking a couple minutes to load the one page and it is not loaded properly. Also on the "loaded page" only the text shows up, but not a single image. I have also tried loading Facebook and after I got past the login page, it told me that it needed cookies to be enabled. My cookie setting was already enabled before that. Any ideas as to what could be going on? I don't know if it is something on Firefox's end or the Hughes Net service I have. I have scoured through Firefox's help and troubleshoot pages and have not found a fix. Thanks in advance for any help!

I have tried several times now to load different websites. When I tried to load a new page, it shows a blue spinning wheel that doesn't stop spinning and will not load most pages. Sometimes the blue wheel stops spinning, but the page is still blank. Once in a great while when I do get a page to finally load, it runs very slow taking a couple minutes to load the one page and it is not loaded properly. Also on the "loaded page" only the text shows up, but not a single image. I have also tried loading Facebook and after I got past the login page, it told me that it needed cookies to be enabled. My cookie setting was already enabled before that. Any ideas as to what could be going on? I don't know if it is something on Firefox's end or the Hughes Net service I have. I have scoured through Firefox's help and troubleshoot pages and have not found a fix. Thanks in advance for any help!

Isisombululo esikhethiwe

The System Detail list next to the question shows that you run an older Firefox 45 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 46.0.1 release.

  • Help > About Firefox
Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Amazon MP3 Downloader Plugin 1.0.17
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

Isisebenziso

  • Firefox 45.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/45.0.2/WINNT/en-US/

Izandiso

  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)
  • Skype 8.0.0.9103 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • AVG Web TuneUp 4.2.9.726 (avg@toolbar) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: ATI Radeon HD 4200
  • adapterDescription2:
  • adapterDeviceID: 0x9710
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterSubsysID: 2ab1103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 5-11-2010
  • driverDate2:
  • driverVersion: 8.733.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4200 Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4266 izisombululo 59804 izimpendulo
Kuphostiwe

Is the problem with all websites, many, some?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Is the problem with all websites, many, some? --------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17564 izisombululo 158867 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

The System Detail list next to the question shows that you run an older Firefox 45 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 46.0.1 release.

  • Help > About Firefox
The System Detail list next to the question shows that you run an older Firefox 45 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes. Please update to the current Firefox 46.0.1 release. *Help > About Firefox *https://support.mozilla.org/kb/update-firefox-latest-version

Impendulo Ewusizo

Thank you both for the help! After downloading a malware remover and running it, it helped a lot. I think later that night, my Firefox may have updated to the newer version. Everything is running much better now.

Thank you both for the help! After downloading a malware remover and running it, it helped a lot. I think later that night, my Firefox may have updated to the newer version. Everything is running much better now.