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How do I get rid of Brand Thunder? It keeps appearing when I open a new tab

Kuphostiwe

Every time I open a new tab page in Firefox 47.0b1 (beta channel), I get this Brand Thunder page (see attached screen shot) that I did not ask for. Every thing that I have tried doesn't work & it is solutions from 3 (three) years ago :( I need some help, please or new solution that works.

Every time I open a new tab page in Firefox 47.0b1 (beta channel), I get this Brand Thunder page (see attached screen shot) that I did not ask for. Every thing that I have tried doesn't work & it is solutions from 3 (three) years ago :( I need some help, please or new solution that works.
Ama-screenshot ananyekiwe

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

philipp
  • Top 25 Contributor
  • Moderator
5315 izisombululo 23466 izimpendulo
Kuphostiwe

hi, this will likely be caused by adware on your device, so please perform all the following steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

hi, this will likely be caused by adware on your device, so please perform all the following steps: # [[Reset Firefox – easily fix most problems|refresh firefox]] (this will keep your bookmarks and passwords) # afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them. # finally run a full scan of your system with different security tools like the [https://www.malwarebytes.org/antimalware/ free version of malwarebytes] and [https://toolslib.net/downloads/viewdownload/1-adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well. [[Troubleshoot Firefox issues caused by malware]]
cor-el
  • Top 10 Contributor
  • Moderator
17530 izisombululo 158495 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance *Do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
James
  • Top 25 Contributor
  • Moderator
1598 izisombululo 11287 izimpendulo
Kuphostiwe

What Extensions do you have installed as it could be one or more of them doing this.

What Extensions do you have installed as it could be one or more of them doing this.