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Netflix not working on Firefox, despite restarting redownloading sliverlight

Kuphostiwe

I've recently gotten the newest version of the Macbook, and downloaded the last update from FireFox. Everything works smoothly, until I go to play something on Netflix. I have deleted and re-downloaded Silverlight multiple times, made sure my Java is even updated, double-checked to make sure everything is up to date. For some reason, Netflix still comes up with this error:

Woops, something went wrong... Digital Rights Management (DRM) Error

To resolve this issue, please follow the steps in our Help Center.

Error Code: N8156-6013

I've recently gotten the newest version of the Macbook, and downloaded the last update from FireFox. Everything works smoothly, until I go to play something on Netflix. I have deleted and re-downloaded Silverlight multiple times, made sure my Java is even updated, double-checked to make sure everything is up to date. For some reason, Netflix still comes up with this error: Woops, something went wrong... Digital Rights Management (DRM) Error To resolve this issue, please follow the steps in our Help Center. Error Code: N8156-6013

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Provides information about the default web browser
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0

Isisebenziso

  • Firefox 45.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/45.0.2/Darwin/en-US/

Izandiso

  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 1}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
jscher2000
  • Top 10 Contributor
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Kuphostiwe

Did you try the other "Steps for Mac" in their support article:

Netflix Error N8156 6013 https://help.netflix.com/en/node/208

  • Delete the PlayReady folder
  • Make sure your OSX profile can access Netflix.com
Did you try the other "Steps for Mac" in their support article: '''Netflix Error N8156 6013''' https://help.netflix.com/en/node/208 * Delete the PlayReady folder * Make sure your OSX profile can access Netflix.com

Umnikazi wombuzo

Yes, I have done everything they asked, and unfortunately it doesn't work. I can watch Netflix on Safari, but I'd much rather use Firefox as it's faster.

Yes, I have done everything they asked, and unfortunately it doesn't work. I can watch Netflix on Safari, but I'd much rather use Firefox as it's faster.