Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

To whom it may concern. I have used Firefox for years and never had as many problems as I have recently. Your browser will not open my email account which is at

  • 1 baphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

more options

To whom it may concern.


I have used Firefox for years and never had as many problems as I have recently. Your browser will not open my email account which is at netzero.com. Every time I attempt to open my email I am besieged by popups advertising PC Repair and various other sites trying to sell me something. I can not close them they simply will not go away. I am now forced to used Microsoft Edge to get to my email. I think you should be aware someone or somebody has hacked your browser. It is very irritating and frustrating. I use Windows 10 and I have the popup blocker on and do not disturb on still to no avail.


Help, I like your browser and want to use it but it fails constantly.


Regards,


Harry Ridge


[email address removed from a public forum]

Okulungisiwe ngu Andrew

All Replies (1)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}