X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Browser won't display embedded videos

Kuphostiwe

In some, not all, cases, whenever there is a video embedded on a website, there is a blank screen where the video is supposed to go. Youtube will usually work, but not the format of the video below. I know it's a browser issue since it displays just fine on Chrome (I've included screenshots). And I'm sure I have the latest version of Firefox and Flash

In some, not all, cases, whenever there is a video embedded on a website, there is a blank screen where the video is supposed to go. Youtube will usually work, but not the format of the video below. I know it's a browser issue since it displays just fine on Chrome (I've included screenshots). And I'm sure I have the latest version of Firefox and Flash
Ama-screenshot ananyekiwe

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • ACE Stream Plug-in Version 2.2.6, Copyright (c) 2012-2014 Innovative Digital Technologies
  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • DivX Web Player version 3.5.0.5
  • DivX VOD Helper Plug-in
  • Google Update
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
17525 izisombululo 158458 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)? It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference. Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance *Do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Umnikazi wombuzo

Safe mode didn't fix it. I tried the plug ins method too but it went back to square one as soon as I enabled flash.

This is the site where the screenshots came from: http://torontoreds.com/2016/02/24/report-jozy-altidore-expected-to-miss-season-opener/

Safe mode didn't fix it. I tried the plug ins method too but it went back to square one as soon as I enabled flash. This is the site where the screenshots came from: http://torontoreds.com/2016/02/24/report-jozy-altidore-expected-to-miss-season-opener/
FredMcD
  • Top 10 Contributor
4254 izisombululo 59583 izimpendulo
Kuphostiwe

I checked the page. My download managers show no video. When I right click in the player area, there is no response. Right click does respond on the rest of the page.

I checked the page. My download managers show no video. When I right click in the player area, there is no response. Right click does respond on the rest of the page.

Umnikazi wombuzo

That's weird. There's clearly a video there since it shows up in Chrome. I wonder if it's just incompatible with Firefox

That's weird. There's clearly a video there since it shows up in Chrome. I wonder if it's just incompatible with Firefox
FredMcD
  • Top 10 Contributor
4254 izisombululo 59583 izimpendulo
Kuphostiwe

Use Chrome to open the page. Right click on the player. Is the player identified?

Use Chrome to open the page. Right click on the player. Is the player identified?
FredMcD
  • Top 10 Contributor
4254 izisombululo 59583 izimpendulo
Kuphostiwe

New information. The player (Adobe) works in Win IE. I've called the big guys to help you. Good luck.

New information. The player (Adobe) works in Win IE. I've called the big guys to help you. Good luck.

Umnikazi wombuzo

Lol does that mean Adobe player will work in every browser but Firefox? I want it to work in Firefox

Lol does that mean Adobe player will work in every browser but Firefox? I want it to work in Firefox
FredMcD
  • Top 10 Contributor
4254 izisombululo 59583 izimpendulo
Kuphostiwe

Adobe has a player for Windows, and a separate plugin for Firefox.

Adobe has a player for Windows, and a separate plugin for Firefox.

Umnikazi wombuzo

Right, and I have the plugin installed. I even tried reinstalling it just now and still nothing will work

Right, and I have the plugin installed. I even tried reinstalling it just now and still nothing will work
cmroft 0 izisombululo 2 izimpendulo
Kuphostiwe

Have the same problem but in Windows7. Videos play in Internet Explorer 11, but not in Firefox.

Have the same problem but in Windows7. Videos play in Internet Explorer 11, but not in Firefox.
cor-el
  • Top 10 Contributor
  • Moderator
17525 izisombululo 158458 izimpendulo
Kuphostiwe

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected. You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window. *Options/Preferences > Privacy: "Use Tracking Protection in Private Windows" *https://support.mozilla.org/kb/tracking-protection-firefox *https://support.mozilla.org/kb/control-center-site-privacy-and-security-firefox ---- Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox