Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have a wordpress site that was fine but now ONLY on Firefox just the mobile version will load & this is on my desktop - annoyed!

more options

I have the new FF version on MAC. I used reset & clearing history & cookies & still have the problem

I have the new FF version on MAC. I used reset & clearing history & cookies & still have the problem

All Replies (1)

more options

Are you using a responsive theme that changes the layout based on screen resolution or window size? Assuming so:

To see whether your zoom level is crossing the boundary between layouts, try zooming out (shrinking page content). You can do this using either:

  • Hold down the Command key on the keyboard and tap the - key
  • On the "3-bar" menu, find the - button (usually to the left of the 100% button)

Does that make any difference?

Do you want to post a link to the page for volunteers to check out?