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I can't add an exeptional website to not be the 'unreliable'

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I tried every option from support site (even an alternative) but non of them worked. It's like, I added an exception but when I click 'add' it wanished and I still I can't go to the webside. I tried do this from the options- the same thing. Please solve this..

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So that we can better understand what the problem is, please can you attach screen prints (obscuring any personal information) and clearly set out the steps you are going through so that we may try to recreate the problem and in doing so, formulate a solution to this issue.