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upgraded to win 10 & now all my bookmarks are gone I have tried the Restore and there was only one date.

Kuphostiwe

I went to MENU. -> HELP ? -> TROUBLESHOOTING INFO -> PROFILE FOLDER -> BOOKMARKBACKUPS

and there was only 2 recent ones.. One from the NEW FIREFOX and the MY ATTEMPT to RESTORE

I went to MENU. -> HELP ? -> TROUBLESHOOTING INFO -> PROFILE FOLDER -> BOOKMARKBACKUPS and there was only 2 recent ones.. One from the NEW FIREFOX and the MY ATTEMPT to RESTORE
Ama-screenshot ananyekiwe

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 20.0 r0
  • 5.1.41105.0
  • VLC media player Web Plugin
  • NPWLPG

Isisebenziso

  • Firefox 43.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/43.0.1/WINNT/en-US/

Izandiso

  • Video DownloadHelper 5.4.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Skype Click to Call 7.5.0.9082 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 11-26-2012
  • driverDate2:
  • driverVersion: 8.15.10.2900
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4257 izisombululo 59608 izimpendulo
Kuphostiwe
Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''

Umnikazi wombuzo

No I do NOT have "Old Firefox" and those things 2 links did not solve the problem...

In my Windows.OLD There is NO TEMP file but In current WINDOWS it does show up

I know it's possible to Do a system REstore, back to Window 7. But will my bookmarks be there???

No I do NOT have "Old Firefox" and those things 2 links did not solve the problem... In my Windows.OLD There is NO TEMP file but In current WINDOWS it does show up I know it's possible to Do a system REstore, back to Window 7. But will my bookmarks be there???
FredMcD
  • Top 10 Contributor
4257 izisombululo 59608 izimpendulo
Kuphostiwe

jdmp2374 said

I know it's possible to Do a system REstore

Some users reported that system restore contaminated the Firefox files. I've called the big guys to help you. Good luck. Please wait for a responce.

''jdmp2374 [[#answer-827219|said]]'' <blockquote> I know it's possible to Do a system REstore </blockquote> Some users reported that system restore contaminated the Firefox files. I've called the big guys to help you. Good luck. Please wait for a responce.
cor-el
  • Top 10 Contributor
  • Moderator
17534 izisombululo 158547 izimpendulo
Kuphostiwe

To what Windows account are you logged on?

The screenshot shows TEMP as the current user account.

  • /User/TEMP/AppData/

Is that the Windows account that you normally use?

To what Windows account are you logged on? The screenshot shows TEMP as the current user account. */User/TEMP/AppData/ Is that the Windows account that you normally use?
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

I saw another user that had this issue. There was another folder that the file pointed to, but do not quote me on that. Check to see if there is another profile folder in the Program Files.

Another thing you can try if you do not find another profile folder on there is if you try to start Firefox with the Profile Manger to see if there is a profile detected? (@corel, @FredMcD do you know if it works this way? )

I saw another user that had this issue. There was another folder that the file pointed to, but do not quote me on that. Check to see if there is another profile folder in the Program Files. Another thing you can try if you do not find another profile folder on there is if you try to start Firefox with the Profile Manger to see if there is a profile detected? (@corel, @FredMcD do you know if it works this way? ) *[[Use the Profile Manager to create and remove Firefox profiles]]
FredMcD
  • Top 10 Contributor
4257 izisombululo 59608 izimpendulo
Kuphostiwe

I'm not sure if the Profile Manager will find a profile it did not create.

I'm not sure if the Profile Manager will find a profile it did not create.

Umnikazi wombuzo

I am logged in as Romeo. But when I look into WINDOWS. OLD/Users the TEMP FOLDER is missing which mean I can't find the PROFILE folder

However in the C:Users/ the TEMP FOLDER shows up..

If u ever want remote access to my computer let me know ok

I am logged in as Romeo. But when I look into WINDOWS. OLD/Users the TEMP FOLDER is missing which mean I can't find the PROFILE folder However in the C:Users/ the TEMP FOLDER shows up.. If u ever want remote access to my computer let me know ok
FredMcD
  • Top 10 Contributor
4257 izisombululo 59608 izimpendulo
Kuphostiwe

User profiles are located here; C:\Users\<User>\AppData\Local\Mozilla\Firefox\Profiles

User profiles are located here; C:\Users\<User>\AppData\Local\Mozilla\Firefox\Profiles