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Firefox keeps being signed out of google services whenever a session is closed

Kuphostiwe

Or more specifically, when I start up a new session, I'm always brought to the "enter your password to continue" screen (Screenshot attached in case you're not sure what page I mean)

Now Firefox remembers my password so it's not exactly hard to just click "Sign In" but it's more a convenience thing, and bewilderment that my FF install on another of my PC's isn't having the same issue. I thought it may be an issue with the GMail notifier I was using (https://addons.mozilla.org/en-GB/firefox/addon/fastest-notifier-for-gmail/) so I disabled that and restarted FF. No success.

I've attempted to clear my cookies for google three times, one just deleting the google.com cookies, second deleting them all internally via FF and the last time removing cookies.sqlite file in case that was corrupt or similar. However all three of these attempts after signing in to Google and restarting Firefox bring me back to the login screen on my next browsing session.

This is exclusive to Google however, other websites I use only log me out when the relevant cookie expires so I'm not sure what Google's cookies are doing differently to other sites to cause this.

Hopefully one of you guys has a good idea of what's going on and are not as stumped as I am!

Or more specifically, when I start up a new session, I'm always brought to the "enter your password to continue" screen (Screenshot attached in case you're not sure what page I mean) Now Firefox remembers my password so it's not exactly hard to just click "Sign In" but it's more a convenience thing, and bewilderment that my FF install on another of my PC's isn't having the same issue. I thought it may be an issue with the GMail notifier I was using (https://addons.mozilla.org/en-GB/firefox/addon/fastest-notifier-for-gmail/) so I disabled that and restarted FF. No success. I've attempted to clear my cookies for google three times, one just deleting the google.com cookies, second deleting them all internally via FF and the last time removing cookies.sqlite file in case that was corrupt or similar. However all three of these attempts after signing in to Google and restarting Firefox bring me back to the login screen on my next browsing session. This is exclusive to Google however, other websites I use only log me out when the relevant cookie expires so I'm not sure what Google's cookies are doing differently to other sites to cause this. Hopefully one of you guys has a good idea of what's going on and are not as stumped as I am!
Ama-screenshot ananyekiwe

Okulungisiwe ngu DarkOverord

Isisombululo esikhethiwe

Do you have an allow exception for cookies from Google?

Also make sure that the remember me check box on the log in page doesn't have a tick.

Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • Shockwave Flash 20.0 r0
  • Plugin for Wacom tablets.
  • Winamp Application Detector
  • Windows Activation Technologies Plugin for Mozilla

Isisebenziso

  • Firefox 43.0.3
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/43.0.3/WINNT/en-GB/

Izandiso

  • Adblock Plus 2.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ChatZilla 0.9.92 ({59c81df5-4b7a-477b-912d-4e0fdf64e5f2})
  • Classic Theme Restorer 1.4.5 (ClassicThemeRestorer@ArisT2Noia4dev)
  • DownThemAll! 2.0.18.1-signed.1-let-fixed ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Greasemonkey 3.6 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • MEGA 3.3.1 (firefox@mega.co.nz)
  • New XKit 7.7.3 (@new-xkit)
  • Old Default Image Style 3.0.6.1-signed (olddefaultimagestyle@dagger2-addons.mozilla.org)
  • Personas Plus 1.7.3.1-signed.1-let-fixed (personas@christopher.beard)
  • RAMBack 1.0.1-signed (ramback@pavlov.net)
  • Stylish 2.0.4 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • TooManyTabs 1.4.7.1-signed (TooManyTabs@visibotech.com)
  • Avast Online Security 10.3.3.13 (wrc@avast.com) (Akusebenzi)
  • Avast SafePrice 10.3.5.13 (sp@avast.com) (Akusebenzi)
  • FireFTP 2.0.26 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f}) (Akusebenzi)
  • Flashblock 1.5.19 ({3d7eb24f-2740-49df-8937-200b1cc08f8a}) (Akusebenzi)
  • Gmail Watcher 1.54 (gmailwatcher@sonthakit) (Akusebenzi)
  • Gmail™ Notifier Plus 0.2.0 (jid1-sqmEAwSoa3FZPc@jetpack) (Akusebenzi)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Akusebenzi)
  • Image Search Options 2.0.2.1-signed ({4a313247-8330-4a81-948e-b79936516f78}) (Akusebenzi)
  • Tumblr Savior 0.4.23 (jid1-W5guVoyeUR0uBg@jetpack) (Akusebenzi)
  • XKit 7.4.5 (xkit@studioxenix.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: AMD Radeon HD 7700 Series
  • adapterDescription2:
  • adapterDeviceID: 0x683d
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 11-17-2015
  • driverDate2:
  • driverVersion: 15.300.1025.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Yebo
  • Ukufinyeleleka: Cha
cor-el
  • Top 10 Contributor
  • Moderator
17697 izisombululo 160119 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

This issue can be caused by corrupted cookies or cookies that are blocked.

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder:

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- This issue can be caused by corrupted cookies or cookies that are blocked. *check the permissions on the about:permissions page and in "Tools > Page Info > Permissions" *https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted. *Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted. You can use this button to go to the current Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

Umnikazi wombuzo

No luck in Safe Mode (including closing out of safe mode and reopening in safe mode to be sure), still asking to sign in. The cookies issue suggestion is already covered in my initial post (Though I called the sqlite file a folder for some reason). Sorry!

No luck in Safe Mode (including closing out of safe mode and reopening in safe mode to be sure), still asking to sign in. The cookies issue suggestion is already covered in my initial post (Though I called the sqlite file a folder for some reason). Sorry!

Okulungisiwe ngu DarkOverord

cor-el
  • Top 10 Contributor
  • Moderator
17697 izisombululo 160119 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Do you have an allow exception for cookies from Google?

Also make sure that the remember me check box on the log in page doesn't have a tick.

Do you have an allow exception for cookies from Google? Also make sure that the remember me check box on the log in page doesn't have a tick.

Umnikazi wombuzo

I have no exceptions... The second suggestion however, worked.

I have no words for how bewildered I am that a "Stay signed in?"/"Remember me?" tickbox working the opposite as intended. Thanks!

I have no exceptions... The second suggestion however, worked. I have no words for how bewildered I am that a "Stay signed in?"/"Remember me?" tickbox working the opposite as intended. Thanks!