How do I restore a sync backup?
I had to reset my computer. I have now reinstalled Firefox and would like to restore bookmarks from a Sync backup I did before. Is there a way to do that?
Isisombululo esikhethiwe
When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (6)
Just connect your Firefox to your Sync account. How do I set up Sync on my computer?
I did that, but it doesn't work. I also tried pressing the sync button but apparently it saves the blank firefox bookmarks instead of restoring the old ones.
Haven't you restored your Sync password?
Do you have any backup before reinstalling your computer?
Yes, I restored my sync password before connecting after I had reset my computer. I have no backup of my bookmarks.
Isisombululo Esikhethiwe
When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.
Okay, thank you anyway.