X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot use my password or my ID to access my Firefox email account?

Kuphostiwe

My former sbcglobal.net name and account for Firefox was changed at the AT&T office when I upgraded to an iPhone 6plus. I've tried using this new combination. No luck. I've tried to do a reset. I use the reset window and I'm told a temporary password was sent to my other email address at gmail. But I never received a temporary password, even after a couple of tries. I've downloaded Firefox for Mac twice since but still have not had any luck accessing my Firefox mail account. I cannot access my Firefox email so I have to use my gmail account to read any password reset info. This has been a 3 hour frustration with out any success finding my way through Firefox email ID and Password reset. Please help.

My former sbcglobal.net name and account for Firefox was changed at the AT&T office when I upgraded to an iPhone 6plus. I've tried using this new combination. No luck. I've tried to do a reset. I use the reset window and I'm told a temporary password was sent to my other email address at gmail. But I never received a temporary password, even after a couple of tries. I've downloaded Firefox for Mac twice since but still have not had any luck accessing my Firefox mail account. I cannot access my Firefox email so I have to use my gmail account to read any password reset info. This has been a 3 hour frustration with out any success finding my way through Firefox email ID and Password reset. Please help.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:42.0) Gecko/20100101 Firefox/42.0

Eminye Imininingwane

Stefan Arentz 6 izisombululo 14 izimpendulo
Kuphostiwe

This issue is not related to Firefox. You should contact AT&T and ask them for assistance to reset your email password. This is not something Mozilla can help you with.

This issue is not related to Firefox. You should contact AT&T and ask them for assistance to reset your email password. This is not something Mozilla can help you with.