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My Java DT 8.0.660.18 plug-in is said to be vulnerable, and I don't know how to update it. Should I disable it?

Kuphostiwe

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8.0.660.18 installed, yet there is a warning that the plugin may be vulnerable. I have Windows XP, (yeah I know, stupid Microsoft doesn't support XP help anymore), and so getting the latest version of this will be tricky, let alone impossible. Should I change the setting in my Firefox to "never activate"?

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8.0.660.18 installed, yet there is a warning that the plugin may be vulnerable. I have Windows XP, (yeah I know, stupid Microsoft doesn't support XP help anymore), and so getting the latest version of this will be tricky, let alone impossible. Should I change the setting in my Firefox to "never activate"?

Isisombululo esikhethiwe

I believe we've got to the root of the problem. For some time my Firefox Browser was slow, has been hanging for a bit, and had crashed 5 times in 3 minutes Thursday. Now that I've refreshed Firefox, even with Trend Micro inserted in, my browser is running faster than it ever was before. Hasn't crashed yet, no hanging, and now I know what the problem could be before it becomes a problem. Thanks, FredMcD, and team!

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

gldragon said

Should I change the setting in my Firefox to "never activate"?

It can't hurt for now.


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 66 Release date November 16, 2015


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
''gldragon [[#question-1096281|said]]'' <blockquote> Should I change the setting in my Firefox to "never activate"? </blockquote> It can't hurt for now. Make sure your Java (Not JavaScript) is up to date '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link} Version 8 Update 66 Release date November 16, 2015 ------------------- In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Okulungisiwe ngu FredMcD

Umnikazi wombuzo

This is what I got per your steps:

94996a92-31b8-4c6b-bbcf-0d9044eed8e4 27-Nov-15 14:01 a23324d7-0597-4d40-811f-3e93157fa594 26-Nov-15 22:03 cc98c517-6e2e-4015-83f0-e7e2ac12c080 26-Nov-15 21:26 2b33c78c-1687-4bb0-9d0f-0c2772470406 26-Nov-15 21:10 3a6e5f07-82fa-479c-aa62-2acad638a19a 26-Nov-15 14:52 2ba39128-fdea-4606-8a96-32b0476d6d03 26-Nov-15 08:59 6e55c7b2-e9f1-4d20-a7c5-57e11f75b513 24-Nov-15 21:01 a4827faa-807a-433c-add9-aaf9c18ad043 24-Nov-15 21:00 08c3dbc0-1964-45d0-974d-58556f5ef220 17-Nov-15 22:20 5c49619f-198e-45b8-aebf-40e95d95b8b9 17-Nov-15 18:19

This is what I got per your steps: 94996a92-31b8-4c6b-bbcf-0d9044eed8e4 27-Nov-15 14:01 a23324d7-0597-4d40-811f-3e93157fa594 26-Nov-15 22:03 cc98c517-6e2e-4015-83f0-e7e2ac12c080 26-Nov-15 21:26 2b33c78c-1687-4bb0-9d0f-0c2772470406 26-Nov-15 21:10 3a6e5f07-82fa-479c-aa62-2acad638a19a 26-Nov-15 14:52 2ba39128-fdea-4606-8a96-32b0476d6d03 26-Nov-15 08:59 6e55c7b2-e9f1-4d20-a7c5-57e11f75b513 24-Nov-15 21:01 a4827faa-807a-433c-add9-aaf9c18ad043 24-Nov-15 21:00 08c3dbc0-1964-45d0-974d-58556f5ef220 17-Nov-15 22:20 5c49619f-198e-45b8-aebf-40e95d95b8b9 17-Nov-15 18:19
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.

Umnikazi wombuzo

How do I send them to the Mozilla Servers? I would love to send these even if Firefox did not crash...yet.

How do I send them to the Mozilla Servers? I would love to send these even if Firefox did not crash...yet.
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

FredMcD said

Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
''FredMcD [[#answer-811345|said]]'' <blockquote> Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. </blockquote>

Umnikazi wombuzo

Did that, but I don't see a "Submit" button.

Did that, but I don't see a "Submit" button.
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

Did the crash number change? Post the new numbers.

Did the crash number change? Post the new numbers.

Impendulo Ewusizo

Yes, when i clicked it, it switched to bp-numbers:

bp-b7354661-678f-4999-813d-bee882151128 27-Nov-15 22:17 bp-3f05dc7a-b593-43f6-98b2-08f142151128 27-Nov-15 22:15 bp-5675a97f-aafb-4b17-892c-7a2522151128 27-Nov-15 22:12 bp-870f5756-1186-4b8e-b642-9a40d2151128 27-Nov-15 22:06 bp-19b66607-11c5-492b-a0fc-9e45f2151128 27-Nov-15 21:56 bp-ba0383b1-e152-4c72-b7cd-311ba2151128 27-Nov-15 20:10 bp-a3e1e771-5e2e-44e0-aef4-1107c2151128 27-Nov-15 20:00 bp-2d5b61c2-697e-4e88-9870-21ca92151128 27-Nov-15 19:59

Yes, when i clicked it, it switched to bp-numbers: bp-b7354661-678f-4999-813d-bee882151128 27-Nov-15 22:17 bp-3f05dc7a-b593-43f6-98b2-08f142151128 27-Nov-15 22:15 bp-5675a97f-aafb-4b17-892c-7a2522151128 27-Nov-15 22:12 bp-870f5756-1186-4b8e-b642-9a40d2151128 27-Nov-15 22:06 bp-19b66607-11c5-492b-a0fc-9e45f2151128 27-Nov-15 21:56 bp-ba0383b1-e152-4c72-b7cd-311ba2151128 27-Nov-15 20:10 bp-a3e1e771-5e2e-44e0-aef4-1107c2151128 27-Nov-15 20:00 bp-2d5b61c2-697e-4e88-9870-21ca92151128 27-Nov-15 19:59
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

Very good work. Now then;

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3

bp-b7354661-678f-4999-813d-bee882151128

Signature CreateFileMappingA

This is for Sumo's Related Bugs 1219672 NEW --- [meta] e10s ShutDownKill aborts on Windows ++++++++++++++++++++++++++++++++++ bp-3f05dc7a-b593-43f6-98b2-08f142151128

Signature EMPTY: no crashing thread identified

This is for Sumo's Related Bugs 1219672 NEW --- [meta] e10s ShutDownKill aborts on Windows

1113145 NEW --- FF don't try to download a +5GB .out file from a ftp and instead tries to load the file to display it and then crash

945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs

837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles

711568 RESOLVED WONTFIX Crash [@ EMPTY: no crashing thread identified; corrupt dump ] & [ERROR_NO_MINIDUMP_HEADER] (unactionable) ++++++++++++++++++++++++++++++++++++ bp-5675a97f-aafb-4b17-892c-7a2522151128

Signature nsExpirationTracker

utildebuglog.dll = Trend Micro Inc

TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client

npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc

TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In

System Memory Use Percentage 95%

This is for Sumo's Related Bugs 560325 NEW --- Firefox regularly (a few times a day) crashes on a specific website [@ nsExpirationTracker<gfxTextRun, int>::RemoveObject(gfxTextRun*) ]

548102 NEW --- Crash Report [@ nsExpirationTracker<imgCacheEntry, 3u>::RemoveObject(imgCacheEntry*) ] +++++++++++++++++++++++++++++++++++++++++++++++++ bp-870f5756-1186-4b8e-b642-9a40d2151128

Signature moz_abort | pages_commit

System Memory Use Percentage 98

utildebuglog.dll = Trend Micro Inc

TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client

npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc

TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In

This is for Sumo's Related Bugs 1128170 RESOLVED FIXED OOM crash while watching a HTML5 video on Youtube w/ AMD hardware and DXVA

Very good work. Now then; Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 bp-b7354661-678f-4999-813d-bee882151128 Signature CreateFileMappingA This is for Sumo's Related Bugs 1219672 NEW --- [meta] e10s ShutDownKill aborts on Windows ++++++++++++++++++++++++++++++++++ bp-3f05dc7a-b593-43f6-98b2-08f142151128 Signature EMPTY: no crashing thread identified This is for Sumo's Related Bugs 1219672 NEW --- [meta] e10s ShutDownKill aborts on Windows 1113145 NEW --- FF don't try to download a +5GB .out file from a ftp and instead tries to load the file to display it and then crash 945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs 837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles 711568 RESOLVED WONTFIX Crash [@ EMPTY: no crashing thread identified; corrupt dump ] & [ERROR_NO_MINIDUMP_HEADER] (unactionable) ++++++++++++++++++++++++++++++++++++ bp-5675a97f-aafb-4b17-892c-7a2522151128 Signature nsExpirationTracker utildebuglog.dll = Trend Micro Inc TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In '''System Memory Use Percentage 95%''' This is for Sumo's Related Bugs 560325 NEW --- Firefox regularly (a few times a day) crashes on a specific website [@ nsExpirationTracker<gfxTextRun, int>::RemoveObject(gfxTextRun*) ] 548102 NEW --- Crash Report [@ nsExpirationTracker<imgCacheEntry, 3u>::RemoveObject(imgCacheEntry*) ] +++++++++++++++++++++++++++++++++++++++++++++++++ bp-870f5756-1186-4b8e-b642-9a40d2151128 Signature moz_abort | pages_commit '''System Memory Use Percentage 98''' utildebuglog.dll = Trend Micro Inc TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In This is for Sumo's Related Bugs 1128170 RESOLVED FIXED OOM crash while watching a HTML5 video on Youtube w/ AMD hardware and DXVA
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

Do you have anything on your system from Trend Micro?

Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding


I've called the big guys to help you. Good luck.

Do you have anything on your system from '''Trend Micro'''? '''[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix]''' This article describes how to make Firefox use less memory to make it run faster and prevent crashes. '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding''' ----------------- I've called the big guys to help you. Good luck.

Umnikazi wombuzo

I have a Trend Micro Toolbar in Firefox. It identifies what links are good or dangerous.

I have a Trend Micro Toolbar in Firefox. It identifies what links are good or dangerous.
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Check the above links. After, if there is still a problem, disable it as a test.

Check the above links. After, if there is still a problem, disable it as a test.

Isisombululo Esikhethiwe

I believe we've got to the root of the problem. For some time my Firefox Browser was slow, has been hanging for a bit, and had crashed 5 times in 3 minutes Thursday. Now that I've refreshed Firefox, even with Trend Micro inserted in, my browser is running faster than it ever was before. Hasn't crashed yet, no hanging, and now I know what the problem could be before it becomes a problem. Thanks, FredMcD, and team!

I believe we've got to the root of the problem. For some time my Firefox Browser was slow, has been hanging for a bit, and had crashed 5 times in 3 minutes Thursday. Now that I've refreshed Firefox, even with Trend Micro inserted in, my browser is running faster than it ever was before. Hasn't crashed yet, no hanging, and now I know what the problem could be before it becomes a problem. Thanks, FredMcD, and team!
FredMcD
  • Top 10 Contributor
4266 izisombululo 59809 izimpendulo
Kuphostiwe

That was very good work. Well Done.

It might have been a conflict with an add-on. If you add them back, keep an eye out for problems.

That was very good work. Well Done. It might have been a conflict with an add-on. If you add them back, keep an eye out for problems.