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Isithangami Sabeseki

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Firefox crashes and will not start

Kuphostiwe

All we get is the Crash Reporter.

Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823

We have uninstalled and re-installed firefox. It will not start in safe mode.

All we get is the Crash Reporter. Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823 We have uninstalled and re-installed firefox. It will not start in safe mode.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; TNJB; rv:11.0) like Gecko

Eminye Imininingwane

Umnikazi wombuzo

I can't open foxfile so I do not know how to open the *.xpi file.

I can't open foxfile so I do not know how to open the *.xpi file.
FredMcD
  • Top 10 Contributor
4306 izisombululo 60470 izimpendulo
Kuphostiwe

Product Firefox Version 40.0.2

Release Channel release OS Windows NT OS Version 10.0.10240

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 42.* ++++++++++++++++++++++++++++++++++++ atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1181142 ASSIGNED --- crash in strncpy | js::DecompileValueGenerator(JSContext*, int, JS::Handle<T>, JS::Handle<T>, int) 1154388 RESOLVED WORKSFORME Crash on idle


Check the above link.

Product Firefox Version 40.0.2 Release Channel release OS Windows NT OS Version 10.0.10240 https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''42.*''' ++++++++++++++++++++++++++++++++++++ atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 This is for Sumo's Related Bugs 1181142 ASSIGNED --- crash in strncpy | js::DecompileValueGenerator(JSContext*, int, JS::Handle<T>, JS::Handle<T>, int) 1154388 RESOLVED WORKSFORME Crash on idle -------------- Check the above link.

Umnikazi wombuzo

Driver and Firefox have been updated with no change. Still receiving crash reporter upon starting firefox.

Driver and Firefox have been updated with no change. Still receiving crash reporter upon starting firefox.
FredMcD
  • Top 10 Contributor
4306 izisombululo 60470 izimpendulo
Kuphostiwe

Please post the new crash reports. I've called the big guys to help you. Good luck.

Please post the new crash reports. I've called the big guys to help you. Good luck.

Umnikazi wombuzo

I can't get CrashReporter to successfully submit another crash report:

Crash report submission failed.

Here are the details: AvailablePageFile: 3647561728 AvailablePhysicalMemory: 3019796480 AvailableVirtualMemory: 4070899712 BlockedDllList: BreakpadReserveAddress: 47316992 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448043510 Email: campsurff@yahoo.com InstallTime: 1447050456 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 197 StartupTime: 1448043509 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 6200471552 TotalPhysicalMemory: 5328056320 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed

I can't get CrashReporter to successfully submit another crash report: Crash report submission failed. Here are the details: AvailablePageFile: 3647561728 AvailablePhysicalMemory: 3019796480 AvailableVirtualMemory: 4070899712 BlockedDllList: BreakpadReserveAddress: 47316992 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448043510 Email: campsurff@yahoo.com InstallTime: 1447050456 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 197 StartupTime: 1448043509 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 6200471552 TotalPhysicalMemory: 5328056320 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0 This report also contains technical information about the state of the application when it crashed

Okulungisiwe ngu facklec

FredMcD
  • Top 10 Contributor
4306 izisombululo 60470 izimpendulo
Kuphostiwe

Please wait for someone else.

Please wait for someone else.