Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when I try to use "page info" the form is blank, but in Chrome it works. It doesn't mater to Firefox how I access "page info" I think it quit 2 weeks ago

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

strawboss59
strawboss59
more options

I have deleted some addons that were recently added and that didn't solve my problem so I ran firefox (vers 42) in safe mode and then "page info" worked fine, I'm leery of using the other version of "safe mode" because I am afraid of losing my customations...

I have deleted some addons that were recently added and that didn't solve my problem so I ran firefox (vers 42) in safe mode and then "page info" worked fine, I'm leery of using the other version of "safe mode" because I am afraid of losing my customations...

Isisombululo esikhethiwe

Are you using a custom theme or the default theme?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If it works in Safe Mode and in normal mode with all extensions (Firefox menu button/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via *"3-bar" menu button > Exit (Power button)

  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Are you using a custom theme or the default theme?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If it works in Safe Mode and in normal mode with all extensions (Firefox menu button/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via *"3-bar" menu button > Exit (Power button)

  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit