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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I "log in" on the mint.ca site?

Kuphostiwe

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.13
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Simple plug-in that handles Citrix connection files
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • Shockwave Flash 19.0 r0
  • 5.1.40416.0

Isisebenziso

  • Firefox 42.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:42.0) Gecko/20100101 Firefox/42.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/42.0/Darwin/en-US/

Izandiso

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Advertising Cookie Opt-out 1.5 (optout@google.com)
  • Boomerang for Gmail 1.2.6 ({65e41d20-f092-41b7-bb83-c6e8a9ab0f57})
  • Hola Better Internet 1.10.298 (jid1-4P0kohSJxU1qGg@jetpack)
  • Lightbeam 1.2.1.1-signed (jid1-F9UJ2thwoAm5gQ@jetpack)
  • Searchme 2.8 (searchme@mybrowserbar.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x0d26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: Intel Inc. -- Intel Iris Pro OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
LostGod 14 izisombululo 166 izimpendulo
Kuphostiwe

Have you attempted to use Safe Mode and see if that fixes your problem?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Have you attempted to use Safe Mode and see if that fixes your problem? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
FredMcD
  • Top 10 Contributor
4246 izisombululo 59405 izimpendulo
Kuphostiwe

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

'''[https://www.mozilla.org/en-US/plugincheck/ Use this link to check that your plugins are up-to-date.]''' If any are listed as unknown or research, do not worry about them.
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Also to make sure that there are no corrupt cookies that have been stored in the site try these steps:

  1. Right click on the Site and select "View Page Info"
  2. In the "Security" tab, click on Show cookies, then remove cookies

Restart Firefox and try one more time.

Also to make sure that there are no corrupt cookies that have been stored in the site try these steps: #Right click on the Site and select "View Page Info" # In the "Security" tab, click on Show cookies, then remove cookies Restart Firefox and try one more time.