Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when I updated to version 42 some how it got locked up trying to update the "update" log. the activity icon keeps spinning and the staus4ever addon bar stays ac

  • 2 uphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu lxllrl11300

more options

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Isisombululo esikhethiwe

When you refreshed Firefox, did you update when there were not add ons as well as without the staus4ever addon bar?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

more options

Isisombululo Esikhethiwe

When you refreshed Firefox, did you update when there were not add ons as well as without the staus4ever addon bar?

more options

I did not refresh with the add on's disabled. However I did disable the status 4 evar add on which obviously solved that problem all tho inconvenient.. My main concern right now is that when I check update status it is not showing the update to version 42, but when I look at troubleshooting in the help drop down it shows I do have version 42. The same thing shows version 42 when I look at about Firefox in the help drop down. When the next version or fix is ready will I still get it? Thanks for any help you can provide. lxllrl11300