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Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Just installed" Flash & Video Download 1.77", can't see any different labels on the selections to download on Facebook.

Kuphostiwe

All files are just labeled with my Facebook name, followed by the file download size. Not very helpful.

All files are just labeled with my Facebook name, followed by the file download size. Not very helpful.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape
  • DivX OVS Helper Plug-in
  • DivX Web Player version 2.1.0.900
  • GEPlugin
  • Hola VLC media player Web Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • np-mswmp
  • Shockwave Flash 18.0 r0
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2
  • 5.1.40728.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.0; rv:42.0) Gecko/20100101 Firefox/42.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4248 izisombululo 59433 izimpendulo
Kuphostiwe

Let's start with this first, Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Adobe still offers Flash 18.0.0.255 as its extended support release further down

Let's start with this first, Your System Details shows; Installed Plug-ins Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Note: Edge on Win10 does not use ActiveX version but its own Flash. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version 19.0.0.226<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' should download the ‘’’active_x’’’ for “Internet Explorer,” '''and''' the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox). Adobe still offers Flash 18.0.0.255 as its extended support release further down

Umnikazi wombuzo

OK, I tried all that, and the old plug-in is still there. I can't see it being much of a problem. I googled the FutureSplash movie label that came up with the options icon for the plug-in, and found other people are having the same problem with it. Where did the FutureSplash name come from? Is that from Adobe, or from someone else? I can always disable the plug-in, if I can't get rid of it completely.

OK, I tried all that, and the old plug-in is still there. I can't see it being much of a problem. I googled the FutureSplash movie label that came up with the options icon for the plug-in, and found other people are having the same problem with it. Where did the FutureSplash name come from? Is that from Adobe, or from someone else? I can always disable the plug-in, if I can't get rid of it completely.

Okulungisiwe ngu dpeddle

Umnikazi wombuzo

I just tried disabling that old plug-in, and found I could not play a video at the BBC website. It asked me to install Flash player. I re-enabled the plugin, and it asked me activate the flash plug-in, and the video started. Looks like it's necessary to play anything on their iplayer website. Something else I just noticed, I'm getting that annoying pop-up message again at Facebook, telling me the player is full screen. I turned it off using about:config. Don't know how to shut it off.

I just tried disabling that old plug-in, and found I could not play a video at the BBC website. It asked me to install Flash player. I re-enabled the plugin, and it asked me activate the flash plug-in, and the video started. Looks like it's necessary to play anything on their iplayer website. Something else I just noticed, I'm getting that annoying pop-up message again at Facebook, telling me the player is full screen. I turned it off using about:config. Don't know how to shut it off.
FredMcD
  • Top 10 Contributor
4248 izisombululo 59433 izimpendulo
Kuphostiwe

dpeddle said

Don't know how to shut it off.

Shut what off?

''dpeddle [[#answer-802182|said]]'' <blockquote> Don't know how to shut it off. </blockquote> Shut what off?

Umnikazi wombuzo

Sorry, I meant that I shut off that pop up message that states the player is full screen as described at this website :" http://techdows.com/2015/05/disable-firefoxs-youtube-com-is-now-fullscreen-press-esc-at-any-time-to-exit-message.html". That method worked, and the pop up was gone for some time. But, since I un-installed and re-installed Flash player, the pop up remains, and will not shut off with this method.

Sorry, I meant that I shut off that pop up message that states the player is full screen as described at this website :" http://techdows.com/2015/05/disable-firefoxs-youtube-com-is-now-fullscreen-press-esc-at-any-time-to-exit-message.html". That method worked, and the pop up was gone for some time. But, since I un-installed and re-installed Flash player, the pop up remains, and will not shut off with this method.
FredMcD
  • Top 10 Contributor
4248 izisombululo 59433 izimpendulo
Kuphostiwe

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Umnikazi wombuzo

Application Basics


Name: Firefox Version: 42.0 Build ID: 20151029151421 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.0; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports (including 4 pending crashes in the given time range)

Extensions


Name: Flash and Video Download Version: 1.77 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a}

Name: Hola Better Internet Version: 1.10.298 Enabled: true ID: jid1-4P0kohSJxU1qGg@jetpack

Name: Personas Shuffler Version: 1.5.1-signed Enabled: true ID: {f18ce681-59c6-4a25-8ecb-e3e0fd7fbb44}

Name: YouTube™ Flash® Player Version: 1.4.0 Enabled: true ID: jid1-HAV2inXAnQPIeA@jetpack

Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Graphics


Adapter Description: Mobile Intel(R) 965 Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x2a02 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. DirectWrite Enabled: false (7.0.6002.23771) Driver Date: 9-13-2007 Driver Version: 7.14.10.1329 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 921600 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0 font.internaluseonly.changed: false gfx.blacklist.direct2d: 3 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x2a02 gfx.driver-init.driverVersion: 7.14.10.1329 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: false gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1446676364 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1443298161 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1446680020 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1446418347 places.history.expiration.transient_current_max_pages: 53417 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.java: 2 plugin.state.np-mswmp: 2 plugin.state.np32dsw: 2 plugin.state.npctrl: 2 plugin.state.npdivx: 2 plugin.state.npgeplugin: 2 plugin.state.npvlc: 2 plugins.load_appdir_plugins: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1445979806

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10

NSS Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSMIME Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSSL Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSUTIL Expected minimum version: 3.19.4 Version in use: 3.19.4

Experimental Features


Application Basics ------------------ Name: Firefox Version: 42.0 Build ID: 20151029151421 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.0; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 4 pending crashes in the given time range) Extensions ---------- Name: Flash and Video Download Version: 1.77 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a} Name: Hola Better Internet Version: 1.10.298 Enabled: true ID: jid1-4P0kohSJxU1qGg@jetpack Name: Personas Shuffler Version: 1.5.1-signed Enabled: true ID: {f18ce681-59c6-4a25-8ecb-e3e0fd7fbb44} Name: YouTube™ Flash® Player Version: 1.4.0 Enabled: true ID: jid1-HAV2inXAnQPIeA@jetpack Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b} Graphics -------- Adapter Description: Mobile Intel(R) 965 Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x2a02 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. DirectWrite Enabled: false (7.0.6002.23771) Driver Date: 9-13-2007 Driver Version: 7.14.10.1329 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1500.1000.1666 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 921600 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0 font.internaluseonly.changed: false gfx.blacklist.direct2d: 3 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x2a02 gfx.driver-init.driverVersion: 7.14.10.1329 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: false gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1446676364 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1443298161 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1446680020 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1446418347 places.history.expiration.transient_current_max_pages: 53417 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.java: 2 plugin.state.np-mswmp: 2 plugin.state.np32dsw: 2 plugin.state.npctrl: 2 plugin.state.npdivx: 2 plugin.state.npgeplugin: 2 plugin.state.npvlc: 2 plugins.load_appdir_plugins: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1445979806 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10 NSS Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC NSSSMIME Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC NSSSSL Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC NSSUTIL Expected minimum version: 3.19.4 Version in use: 3.19.4 Experimental Features ---------------------
cor-el
  • Top 10 Contributor
  • Moderator
17483 izisombululo 158000 izimpendulo
Kuphostiwe

Are you talking what you see on the website or the file name of downloaded files (Downloads Manager or on the hard drive)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
Are you talking what you see on the website or the file name of downloaded files (Downloads Manager or on the hard drive)? Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *Use a compressed image type like PNG or JPG to save the screenshot *Make sure that you do not exceed the maximum size of 1 MB

Umnikazi wombuzo

It is the drop-down list of downloadable files from Flash and Video Download 1.77, when you click on the blue arrow at top right corner. See pic. You have no different file names, just different file sizes listed.

It is the drop-down list of downloadable files from Flash and Video Download 1.77, when you click on the blue arrow at top right corner. See pic. You have no different file names, just different file sizes listed.
FredMcD
  • Top 10 Contributor
4248 izisombululo 59433 izimpendulo
Kuphostiwe

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]
cor-el
  • Top 10 Contributor
  • Moderator
17483 izisombululo 158000 izimpendulo
Kuphostiwe

Did you check the Options/Preferences of the extension via the about:addons page to see what details you can include in the name in case the extension supports this?

Did you check the Options/Preferences of the extension via the about:addons page to see what details you can include in the name in case the extension supports this?

Umnikazi wombuzo

Report ID Date Submitted bp-2a77a1a7-8835-4cbf-8102-9c07e2151105 04/11/2015 10:26 PM bp-f57ee092-1916-4650-a1d4-c3e512151105 04/11/2015 10:22 PM bp-4ffb1b6a-5750-4806-9054-56cf92151105 04/11/2015 6:51 PM bp-ca5f2cd5-44c6-47b3-b8b8-623272151105 04/11/2015 6:51 PM bp-6158b5e0-a7d0-4bd5-8e9b-9c4612151105 31/10/2015 10:29 PM bp-ca47169f-f65e-4c0c-b0be-28c3b2151031 31/10/2015 8:43 PM bp-8be608ab-96e0-46d9-94e9-b24522151105 24/10/2015 2:01 AM Need anything else? That's all I can find. Do you have access to them now?

Report ID Date Submitted bp-2a77a1a7-8835-4cbf-8102-9c07e2151105 04/11/2015 10:26 PM bp-f57ee092-1916-4650-a1d4-c3e512151105 04/11/2015 10:22 PM bp-4ffb1b6a-5750-4806-9054-56cf92151105 04/11/2015 6:51 PM bp-ca5f2cd5-44c6-47b3-b8b8-623272151105 04/11/2015 6:51 PM bp-6158b5e0-a7d0-4bd5-8e9b-9c4612151105 31/10/2015 10:29 PM bp-ca47169f-f65e-4c0c-b0be-28c3b2151031 31/10/2015 8:43 PM bp-8be608ab-96e0-46d9-94e9-b24522151105 24/10/2015 2:01 AM Need anything else? That's all I can find. Do you have access to them now?

Okulungisiwe ngu dpeddle

cor-el
  • Top 10 Contributor
  • Moderator
17483 izisombululo 158000 izimpendulo
Kuphostiwe

The crash report are problems with plugins (Shockwave Flash: NPSWF32_19_0_0_226.dll and Java:npjp2.dll)

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

The crash report are problems with plugins (Shockwave Flash: NPSWF32_19_0_0_226.dll and Java:npjp2.dll) You can check for problems with current Shockwave Flash plugin versions and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Windows Vista and later)<br>https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin<br>https://helpx.adobe.com/flash-player/kb/video-playback-issues.html *disable hardware acceleration in Firefox<br />https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *http://kb.mozillazine.org/Flash#Troubleshooting