Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

sort feature on websites won't work why?

  • 1 baphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Hi,

When I go on a store website, I want to sort products by price, or best reviews etc. This feature used to work. Now when I go on a website, and select another 'sort by' feature, it doesn't do anything. Before when I selected another search criterion, the website would automatically reload, sorted by the selected criterion. I recently updated to Firefox 41.02. What software controls the sort feature, and why won't it work? Is it an error in 41.0.2?

Hi, When I go on a store website, I want to sort products by price, or best reviews etc. This feature used to work. Now when I go on a website, and select another 'sort by' feature, it doesn't do anything. Before when I selected another search criterion, the website would automatically reload, sorted by the selected criterion. I recently updated to Firefox 41.02. What software controls the sort feature, and why won't it work? Is it an error in 41.0.2?

All Replies (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.