Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

my web site says I have to insert a plug in what is it?

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu jscher2000

more options

I need to update my website but when I press publish it asks for a plug in What is it?

All Replies (1)

more options

I think we need more information about the site to be able to answer that... but I can give you an initial guess.

Your Question Details > More System Details does not show that you have the Flash plugin, which is the plugin used most widely on the web. Is it disabled? You can check that on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, scroll down to the grayed area at the bottom and look for "Shockwave Flash". Can you change it to either "Always Activate" to "Ask to Activate"?

if it is too old to activate, or completely missing, you can get the current version on this page:

https://www.adobe.com/products/flashplayer/distribution3.html

In the first table, look for the row for "plugin-based browsers" and you can use either the EXE or the MSI installer.

Does that help?