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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Import bookmarks from restore

  • 3 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Phoxuponyou

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I had to reboot my computer due to technical problems, but apparently none of my bookmarks synced with my account and I have lost all of my business and school bookmarks. I was signed in, but yet I can't import anything. Is there any way to fix this?

All Replies (3)

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If you just needed a reboot, you may have automatic backups of your bookmarks. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them?redirectlocale=en-US&redirectslug=Backing+up+and+restoring+bookmarks#w_restoring-from-backups. The article also links to the Sync instructions.

FF Sync is a fickle mistress, I have never gotten it to retrieve data reliably. What I know for sure is that if you change your account password, you lose access to old data, as this resets your encryption key and you cannot access old data encrypted with the old key.

Okulungisiwe ngu Phoxuponyou

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I've tried doing that and it only goes back to the 15th of September. Which is when I rebooted my computer. There are no dates before that.

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If you have no physical backups, then the only option I can think of here is syncing another Firefox installation with your account. This way it might download the bookmarks, if they got uploaded at all.

If that doesn't work, I think that's Game Over.