Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't delete or add new bookmarks

  • 4 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

For the third time Windows 10 crashed my system. The previous time I was able to save my Firefox data from AppData/Roaming and copied the old files into the newly downloaded Firefox, once I was able to re-download Windows. Yesterday Windows crashed and I reverted back to Windows 7. As I went to do what I originally did, take my old saved Firefox data, and paste it into the Firefox File in AppData/Roaming... everything loaded fine, with the exception I cannot delete existing bookmarks or add any new bookmarks. As a side not, a number of my files have had the miniature lock symbol on them, and have tried adding users to security and such. Any ideas please let me know

All Replies (4)

more options

Do you use any of these extensions which affect bookmarking in Firefox 40:

  • IE Tab, IE Tab 2, IE Tab Plus, etc.: you'll need to disable
  • Tree Style Tab: you'll need to disable
  • Tab Mix Plus: you'll need to update to version
more options

Actually, reading your post more closely, did you cross-restore between different Windows users? Note that Windows uses a unique SID for each user account, and that same-named users are not the same user as far as Windows is concerned. In that case, you might research on a Windows forum how to globally change the permissions/ownership of Firefox folders to the current Windows user.

more options

What your second message said got me thinking. So I deleted the profile folder, which I copied, and opened firefox, so it would be as though it had just been downloaded. Then I went into my flash drive, which had the copied firefox files in it. I went into the import function in bookmarks and went to the restore, and choose the latest backup of bookmarks from the flash drive. Now I just have to re-enter all of my passwords. Thanks for the response, it got me thinking, which led me to fixing my problem. And in case anyone else uses this, I have no addons downloaded.

more options