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Firefox Downloads "Pause" grayed out

Kuphostiwe

Downloads ALWAYS hang half way done or at 4 seconds remaining, usually in older Firefox versions I can pause the download and then it would resume. but "Pause" is grayed out on Firefox 39. EVERYTHING in this https://support.mozilla.org/en-US/questions/978236?fpa=1 question is FALSE LIES!!! NONE WORK AND IS STILL THAT WAY IN FIREFOX SAFE MODE!!!! IT'S PROBABLY WHY IT WAS BLOCKED FROM PEOPLE REPLYING BECAUSE THE INFORMATION ON THAT HELP PAGE IS *LIES*!!!!!!!!

Downloads ALWAYS hang half way done or at 4 seconds remaining, usually in older Firefox versions I can pause the download and then it would resume. but "Pause" is grayed out on Firefox 39. EVERYTHING in this https://support.mozilla.org/en-US/questions/978236?fpa=1 question is FALSE LIES!!! NONE WORK AND IS STILL THAT WAY IN FIREFOX SAFE MODE!!!! IT'S PROBABLY WHY IT WAS BLOCKED FROM PEOPLE REPLYING BECAUSE THE INFORMATION ON THAT HELP PAGE IS *LIES*!!!!!!!!

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
17532 izisombululo 158534 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Umnikazi wombuzo

I *ALREADY* SAID THAT IT *STILL* DOES IT IN SAFE MODE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<!-- DID YOU *NOT* FUCKING READ WHAT I FUCKING TYPED????????????????? --> I *ALREADY* SAID THAT IT *STILL* DOES IT IN SAFE MODE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Okulungisiwe ngu Chris Ilias

cor-el
  • Top 10 Contributor
  • Moderator
17532 izisombululo 158534 izimpendulo
Kuphostiwe

What Anti-Virus security software do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.


Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then create a new profile.


What Anti-Virus security software do you have? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10 ---- Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release. *Download the Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/ If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software. *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *(32 bit Windows) "C:\Program Files\Mozilla Firefox\" *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\" *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. If you keep having problems then create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Chris Ilias
  • Moderator
357 izisombululo 1951 izimpendulo
Kuphostiwe

Profanity removed by moderator. Please read Forum rules and guidelines, thanks.

Profanity removed by moderator. Please read [[Forum rules and guidelines]], thanks.''
Luciano_077 0 izisombululo 5 izimpendulo
Kuphostiwe

I have the same problem, when I download some video file obtained through an extension of video download as "Video DownloadHelper", "Flash and Video Download" and "FlashGot" the option to pause the download is disabled and grayed out. I tried using new Firefox profiles with only one of the above extensions installed on each occasion and the same happens. But using a previous version of Firefox 10 ESR with the same extensions installed and with the same extension version, this problem does not happen. So it's not a extensions or profile problem, but this version of Firefox.

{

 "application": {
   "name": "Iceweasel",
   "version": "38.4.0",
   "buildID": "20151104065836",
   "userAgent": "Mozilla/5.0 (X11; Linux i686; rv:38.0) Gecko/20100101 Firefox/38.0 Iceweasel/38.4.0",
   "supportURL": "https://support.mozilla.org/1/firefox/38.4.0/Linux/es-AR/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "lockedPreferences": {
   "browser.startup.homepage_override.mstone": "ignore"
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": false,
   "numAcceleratedWindowsMessage": [
     ""
   ],
   "adapterDescription": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) 945G x86/MMX/SSE2",
   "adapterVendorID": "Tungsten Graphics, Inc",
   "adapterDeviceID": "Mesa DRI Intel(R) 945G x86/MMX/SSE2",
   "adapterRAM": "",
   "adapterDrivers": "",
   "driverVersion": "2.0 Mesa 8.0.5",
   "driverDate": "",
   "webglRenderer": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) 945G x86/MMX/SSE2",
   "info": {
     "AzureCanvasBackend": "cairo",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "none",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.10",
     "version": "4.10.10"
   },
   "NSS": {
     "minVersion": "3.19.2.1 Basic ECC",
     "version": "3.19.2.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.19.2.1",
     "version": "3.19.2.1"
   },
   "NSSSSL": {
     "minVersion": "3.19.2.1 Basic ECC",
     "version": "3.19.2.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.19.2.1 Basic ECC",
     "version": "3.19.2.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": true
 },
 "sandbox": {
   "hasSeccompBPF": false,
   "canSandboxMedia": false
 },
 "extensions": [
   {
     "name": "Classic Theme Restorer",
     "version": "1.4.4",
     "isActive": true,
     "id": "ClassicThemeRestorer@ArisT2Noia4dev"
   },
   {
     "name": "Downloads Window",
     "version": "0.5.5",
     "isActive": true,
     "id": "{a7213cf2-fa1e-4373-88ff-255d0abd3020}"
   },
   {
     "name": "DownThemAll!",
     "version": "2.0.18.1-signed.1-let-fixed",
     "isActive": true,
     "id": "{DDC359D1-844A-42a7-9AA1-88A850A938A8}"
   },
   {
     "name": "FlashGot",
     "version": "1.5.6.12.1-signed",
     "isActive": true,
     "id": "{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}"
   },
   {
     "name": "NoScript",
     "version": "2.7",
     "isActive": true,
     "id": "{73a6fe31-595d-460b-a920-fcc0f8843232}"
   },
   {
     "name": "Novell Moonlight",
     "version": "3.99.0.3",
     "isActive": true,
     "id": "moonlight@novell.com"
   },
   {
     "name": "FEBE",
     "version": "8.8.1",
     "isActive": false,
     "id": "{4BBDD651-70CF-4821-84F8-2B918CF89CA3}"
   },
   {
     "name": "Flash and Video Download",
     "version": "1.78",
     "isActive": false,
     "id": "{bee6eb20-01e0-ebd1-da83-080329fb9a3a}"
   },
   {
     "name": "Hide My Ass! Web Proxy",
     "version": "1.3.2",
     "isActive": false,
     "id": "extension@hidemyass.com"
   },
   {
     "name": "Places Maintenance",
     "version": "1.3.1-signed",
     "isActive": false,
     "id": "places-maintenance@bonardo.net"
   },
   {
     "name": "Save Images",
     "version": "1.1.0.1-signed",
     "isActive": false,
     "id": "LDSI_plashcor@gmail.com"
   },
   {
     "name": "The Addon Bar (restored)",
     "version": "3.2.1-signed",
     "isActive": false,
     "id": "the-addon-bar@GeekInTraining-GiT"
   },
   {
     "name": "User Agent Switcher",
     "version": "0.7.3.1-signed",
     "isActive": false,
     "id": "{e968fc70-8f95-4ab9-9e79-304de2a71ee1}"
   },
   {
     "name": "Video DownloadHelper",
     "version": "5.4.2",
     "isActive": false,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   }
 ],
 "experiments": [],
 "modifiedPreferences": {}

}

I have the same problem, when I download some video file obtained through an extension of video download as "Video DownloadHelper", "Flash and Video Download" and "FlashGot" the option to pause the download is disabled and grayed out. I tried using new Firefox profiles with only one of the above extensions installed on each occasion and the same happens. But using a previous version of Firefox 10 ESR with the same extensions installed and with the same extension version, this problem does not happen. So it's not a extensions or profile problem, but this version of Firefox. { "application": { "name": "Iceweasel", "version": "38.4.0", "buildID": "20151104065836", "userAgent": "Mozilla/5.0 (X11; Linux i686; rv:38.0) Gecko/20100101 Firefox/38.0 Iceweasel/38.4.0", "supportURL": "https://support.mozilla.org/1/firefox/38.4.0/Linux/es-AR/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false }, "lockedPreferences": { "browser.startup.homepage_override.mstone": "ignore" }, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": false, "numAcceleratedWindowsMessage": [ "" ], "adapterDescription": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) 945G x86/MMX/SSE2", "adapterVendorID": "Tungsten Graphics, Inc", "adapterDeviceID": "Mesa DRI Intel(R) 945G x86/MMX/SSE2", "adapterRAM": "", "adapterDrivers": "", "driverVersion": "2.0 Mesa 8.0.5", "driverDate": "", "webglRenderer": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) 945G x86/MMX/SSE2", "info": { "AzureCanvasBackend": "cairo", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "none", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.10", "version": "4.10.10" }, "NSS": { "minVersion": "3.19.2.1 Basic ECC", "version": "3.19.2.1 Basic ECC" }, "NSSUTIL": { "minVersion": "3.19.2.1", "version": "3.19.2.1" }, "NSSSSL": { "minVersion": "3.19.2.1 Basic ECC", "version": "3.19.2.1 Basic ECC" }, "NSSSMIME": { "minVersion": "3.19.2.1 Basic ECC", "version": "3.19.2.1 Basic ECC" } }, "userJS": { "exists": true }, "sandbox": { "hasSeccompBPF": false, "canSandboxMedia": false }, "extensions": [ { "name": "Classic Theme Restorer", "version": "1.4.4", "isActive": true, "id": "ClassicThemeRestorer@ArisT2Noia4dev" }, { "name": "Downloads Window", "version": "0.5.5", "isActive": true, "id": "{a7213cf2-fa1e-4373-88ff-255d0abd3020}" }, { "name": "DownThemAll!", "version": "2.0.18.1-signed.1-let-fixed", "isActive": true, "id": "{DDC359D1-844A-42a7-9AA1-88A850A938A8}" }, { "name": "FlashGot", "version": "1.5.6.12.1-signed", "isActive": true, "id": "{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}" }, { "name": "NoScript", "version": "2.7", "isActive": true, "id": "{73a6fe31-595d-460b-a920-fcc0f8843232}" }, { "name": "Novell Moonlight", "version": "3.99.0.3", "isActive": true, "id": "moonlight@novell.com" }, { "name": "FEBE", "version": "8.8.1", "isActive": false, "id": "{4BBDD651-70CF-4821-84F8-2B918CF89CA3}" }, { "name": "Flash and Video Download", "version": "1.78", "isActive": false, "id": "{bee6eb20-01e0-ebd1-da83-080329fb9a3a}" }, { "name": "Hide My Ass! Web Proxy", "version": "1.3.2", "isActive": false, "id": "extension@hidemyass.com" }, { "name": "Places Maintenance", "version": "1.3.1-signed", "isActive": false, "id": "places-maintenance@bonardo.net" }, { "name": "Save Images", "version": "1.1.0.1-signed", "isActive": false, "id": "LDSI_plashcor@gmail.com" }, { "name": "The Addon Bar (restored)", "version": "3.2.1-signed", "isActive": false, "id": "the-addon-bar@GeekInTraining-GiT" }, { "name": "User Agent Switcher", "version": "0.7.3.1-signed", "isActive": false, "id": "{e968fc70-8f95-4ab9-9e79-304de2a71ee1}" }, { "name": "Video DownloadHelper", "version": "5.4.2", "isActive": false, "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}" } ], "experiments": [], "modifiedPreferences": {} }
cor-el
  • Top 10 Contributor
  • Moderator
17532 izisombululo 158534 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Luciano_077 0 izisombululo 5 izimpendulo
Kuphostiwe

cor-el said

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

It is not a problem of extensions, themes or profile, but the problem is with firefox from version 26 and held until today, because I've been trying different versions and found that version 25 is the last that works pause a download generated by an extension.

''cor-el [[#answer-819229|said]]'' <blockquote> Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes </blockquote> It is not a problem of extensions, themes or profile, but the problem is with firefox from version 26 and held until today, because I've been trying different versions and found that version 25 is the last that works pause a download generated by an extension.
Luciano_077 0 izisombululo 5 izimpendulo
Kuphostiwe

Luciano_077 said

cor-el said
Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

It is not a problem of extensions, themes or profile, but the problem is with firefox from version 26 and held until today, because I've been trying different versions and found that version 25 is the last that works pause a download generated by an extension.

I found that the same hapens when i drag and drop a link of a file into the downloads icon, have the 'Pause' contextual menu disabled. I'm a newbie and do not understand about bugs, but I found in these links: https://bugzilla.mozilla.org/show_bug.cgi?id=1059343 https://bugzilla.mozilla.org/show_bug.cgi?id=1163424 https://bugzilla.mozilla.org/show_bug.cgi?id=847863 the same problem is described, that starting from version 26 was a change in how downloads work. Then someone who understands this could tell me if this is going to be solved or if i have to change some settings to work, or the creators of entensions have to fix it.

''Luciano_077 [[#answer-820746|said]]'' <blockquote> ''cor-el [[#answer-819229|said]]'' <blockquote> Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes </blockquote> It is not a problem of extensions, themes or profile, but the problem is with firefox from version 26 and held until today, because I've been trying different versions and found that version 25 is the last that works pause a download generated by an extension. </blockquote> I found that the same hapens when i drag and drop a link of a file into the downloads icon, have the 'Pause' contextual menu disabled. I'm a newbie and do not understand about bugs, but I found in these links: '''''https://bugzilla.mozilla.org/show_bug.cgi?id=1059343 https://bugzilla.mozilla.org/show_bug.cgi?id=1163424 https://bugzilla.mozilla.org/show_bug.cgi?id=847863 ''''' the same problem is described, that starting from version 26 was a change in how downloads work. Then someone who understands this could tell me if this is going to be solved or if i have to change some settings to work, or the creators of entensions have to fix it.