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adobe reader dc freezes

Kuphostiwe

Since installing Windows 10 I find that if I download a pdf file from the internet Adobe Reader DC freezes completely and I have to re-boot to overcome this. PDF files on my computer open OK. (Firefox says my Adobe Reader plug-in is out of date but I understand this is a false alert)

Since installing Windows 10 I find that if I download a pdf file from the internet Adobe Reader DC freezes completely and I have to re-boot to overcome this. PDF files on my computer open OK. (Firefox says my Adobe Reader plug-in is out of date but I understand this is a false alert)

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0

Isisebenziso

  • Firefox 40.0.3
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Izandiso

  • Adblock Plus 2.6.10 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Skype Click to Call 7.4.0.9058 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Bitdefender Wallet 2.0 (bdwteff@bitdefender.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 7-10-2015
  • driverDate2:
  • driverVersion: 10.18.10.4252
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

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Kuphostiwe

It seems that you have two Adobe PDF plugins available for Firefox. Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.8.20082

Try getting rid of the older version and see if that solves your problem.

It seems that you have two Adobe PDF plugins available for Firefox. Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.8.20082 Try getting rid of the older version and see if that solves your problem.