Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Flash player not working properly on firefox since windows 10 installation

  • 1 baphendule
  • 181 zinale nkinga
  • 32283 views
  • Igcine ukuphendulwa ngu jscher2000

more options

I recently installed windows 10 on my PC and just found out i can't watch anything on firefox with the flash player plug-in, it doesnt crash but instead of a video, the screen is just green but there's sound, and when trying it with other browsers, it works fine. I've attached an image to highlight this...

Isisombululo esikhethiwe

The green screen is an old problem with the Flash plugin. As a workaround, you can disable the plugin from using hardware acceleration:

On a site with Flash, right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration.

More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Does that help in Windows 10?


By the way, your Question Details > More System Details shows two versions of Flash, 15.x and 18.x. To locate and remove the old version, you can type or paste about:plugins in the address bar, then use Find (Ctrl+f) to look for NPSWF and find the physical location of the old DLL file. Usually it's safe to remove but if you're nervous, renaming it with a .OLD extension should hide it from Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 36

All Replies (1)

more options

Isisombululo Esikhethiwe

The green screen is an old problem with the Flash plugin. As a workaround, you can disable the plugin from using hardware acceleration:

On a site with Flash, right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration.

More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Does that help in Windows 10?


By the way, your Question Details > More System Details shows two versions of Flash, 15.x and 18.x. To locate and remove the old version, you can type or paste about:plugins in the address bar, then use Find (Ctrl+f) to look for NPSWF and find the physical location of the old DLL file. Usually it's safe to remove but if you're nervous, renaming it with a .OLD extension should hide it from Firefox.