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Fix Firefox rendering of text that is blurry, jagged

Kuphostiwe

I'm using Firefox 40.0. Compared to Chrome and IE, Firefox renders text in a jagged, blurry way. I've reviewed various solutions suggested in other threads and they haven't worked.

I've included a screenshot of the way my web pages look in FF. I'm including my Troubleshooting information to see if anyone has any new suggestions of how to address this:

Application Basics


Name: Firefox Version: 40.0 Build ID: 20150723165742 Update Channel: beta User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports (including 1 pending crash in the given time range)

Extensions


Name: Buffer Version: 2.12.6 Enabled: true ID: jid1-zUyU7TGKwejAyA@jetpack

Name: ContextMenuPlus Version: 1.4.5.1-signed Enabled: true ID: jid1-JslOo8hXnC8AZA@jetpack

Name: ImTranslator Version: 8.16 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: LastPass Version: 3.2.16 Enabled: true ID: support@lastpass.com

Name: Lazarus: Form Recovery Version: 2.3.1-signed Enabled: true ID: lazarus@interclue.com

Name: Nimbus Screen Capture - editable screenshots. Version: 6.5.1 Enabled: true ID: nimbusscreencaptureff@everhelper.me

Name: Session Manager Version: 0.8.1.7 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Tab Mix Plus Version: 0.4.1.8 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318}

Name: TinEye Reverse Image Search Version: 1.1.1-signed Enabled: true ID: tineye@ideeinc.com

Name: WebRank SEO Toolbar Version: 4.4.1.1-signed Enabled: true ID: webrank-toolbar@probcomp.com

Name: Bitdefender Wallet Version: 2.0 Enabled: false ID: bdwteff@bitdefender.com

Graphics


Adapter Description: Intel(R) HD Graphics 4600 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0412 DirectWrite Enabled: false (6.3.9600.17795) Driver Date: 12-18-2013 Driver Version: 10.18.10.3379 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 367b17aa Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: Unexpected Intel/AMD dual-GPU setup (#1) Error: Unexpected Intel/AMD dual-GPU setup

Important Modified Preferences


accessibility.browsewithcaret: true accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150723165742 browser.startup.homepage_override.buildID: 20150723165742 browser.startup.homepage_override.mstone: 40.0 browser.tabs.loadInBackground: false browser.tabs.tabMaxWidth: 239 browser.tabs.tabMinWidth: 90 browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false dom.allow_scripts_to_close_windows: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 40.0 gfx.direct2d.disabled: true media.gmp-eme-adobe.lastUpdate: 1437795181 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1431055249 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150723165742 media.gmp-manager.lastCheck: 1438015404 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437638311 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.anti_banner_native_proxy: 2 plugin.state.npcontentblocker: 2 plugin.state.nponlinebanking: 2 plugin.state.npvkplugin: 2 plugin.state.url_advisor: 2 print.printer_HP_Officejet_J4680_series_(Copy_1).print_bgcolor: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_bgimages: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_colorspace: print.printer_HP_Officejet_J4680_series_(Copy_1).print_command: print.printer_HP_Officejet_J4680_series_(Copy_1).print_downloadfonts: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_duplex: 1515870810 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_bottom: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_left: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_right: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_top: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_evenpages: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_footercenter: print.printer_HP_Officejet_J4680_series_(Copy_1).print_footerleft: &PT print.printer_HP_Officejet_J4680_series_(Copy_1).print_footerright: &D print.printer_HP_Officejet_J4680_series_(Copy_1).print_headercenter: print.printer_HP_Officejet_J4680_series_(Copy_1).print_headerleft: &T print.printer_HP_Officejet_J4680_series_(Copy_1).print_headerright: &U print.printer_HP_Officejet_J4680_series_(Copy_1).print_in_color: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_bottom: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_left: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_right: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_top: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_oddpages: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_orientation: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_page_delay: 50 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_data: 1 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_height: 11.00 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_size_type: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_size_unit: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_width: 8.50 print.printer_HP_Officejet_J4680_series_(Copy_1).print_plex_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_resolution: 1515870810 print.printer_HP_Officejet_J4680_series_(Copy_1).print_resolution_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_reversed: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_scaling: 1.00 print.printer_HP_Officejet_J4680_series_(Copy_1).print_shrink_to_fit: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_to_file: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_left: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_right: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_top: 0 privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true security.disable_button.openDeviceManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1436044642

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: true Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


I'm using Firefox 40.0. Compared to Chrome and IE, Firefox renders text in a jagged, blurry way. I've reviewed various solutions suggested in other threads and they haven't worked. I've included a screenshot of the way my web pages look in FF. I'm including my Troubleshooting information to see if anyone has any new suggestions of how to address this: Application Basics ------------------ Name: Firefox Version: 40.0 Build ID: 20150723165742 Update Channel: beta User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 1 pending crash in the given time range) Extensions ---------- Name: Buffer Version: 2.12.6 Enabled: true ID: jid1-zUyU7TGKwejAyA@jetpack Name: ContextMenuPlus Version: 1.4.5.1-signed Enabled: true ID: jid1-JslOo8hXnC8AZA@jetpack Name: ImTranslator Version: 8.16 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE} Name: LastPass Version: 3.2.16 Enabled: true ID: support@lastpass.com Name: Lazarus: Form Recovery Version: 2.3.1-signed Enabled: true ID: lazarus@interclue.com Name: Nimbus Screen Capture - editable screenshots. Version: 6.5.1 Enabled: true ID: nimbusscreencaptureff@everhelper.me Name: Session Manager Version: 0.8.1.7 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30} Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Tab Mix Plus Version: 0.4.1.8 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318} Name: TinEye Reverse Image Search Version: 1.1.1-signed Enabled: true ID: tineye@ideeinc.com Name: WebRank SEO Toolbar Version: 4.4.1.1-signed Enabled: true ID: webrank-toolbar@probcomp.com Name: Bitdefender Wallet Version: 2.0 Enabled: false ID: bdwteff@bitdefender.com Graphics -------- Adapter Description: Intel(R) HD Graphics 4600 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0412 DirectWrite Enabled: false (6.3.9600.17795) Driver Date: 12-18-2013 Driver Version: 10.18.10.3379 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 367b17aa Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: Unexpected Intel/AMD dual-GPU setup (#1) Error: Unexpected Intel/AMD dual-GPU setup Important Modified Preferences ------------------------------ accessibility.browsewithcaret: true accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150723165742 browser.startup.homepage_override.buildID: 20150723165742 browser.startup.homepage_override.mstone: 40.0 browser.tabs.loadInBackground: false browser.tabs.tabMaxWidth: 239 browser.tabs.tabMinWidth: 90 browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false dom.allow_scripts_to_close_windows: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 40.0 gfx.direct2d.disabled: true media.gmp-eme-adobe.lastUpdate: 1437795181 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1431055249 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150723165742 media.gmp-manager.lastCheck: 1438015404 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437638311 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.anti_banner_native_proxy: 2 plugin.state.npcontentblocker: 2 plugin.state.nponlinebanking: 2 plugin.state.npvkplugin: 2 plugin.state.url_advisor: 2 print.printer_HP_Officejet_J4680_series_(Copy_1).print_bgcolor: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_bgimages: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_colorspace: print.printer_HP_Officejet_J4680_series_(Copy_1).print_command: print.printer_HP_Officejet_J4680_series_(Copy_1).print_downloadfonts: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_duplex: 1515870810 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_bottom: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_left: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_right: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_edge_top: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_evenpages: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_footercenter: print.printer_HP_Officejet_J4680_series_(Copy_1).print_footerleft: &PT print.printer_HP_Officejet_J4680_series_(Copy_1).print_footerright: &D print.printer_HP_Officejet_J4680_series_(Copy_1).print_headercenter: print.printer_HP_Officejet_J4680_series_(Copy_1).print_headerleft: &T print.printer_HP_Officejet_J4680_series_(Copy_1).print_headerright: &U print.printer_HP_Officejet_J4680_series_(Copy_1).print_in_color: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_bottom: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_left: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_right: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_margin_top: 0.5 print.printer_HP_Officejet_J4680_series_(Copy_1).print_oddpages: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_orientation: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_page_delay: 50 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_data: 1 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_height: 11.00 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_size_type: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_size_unit: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_paper_width: 8.50 print.printer_HP_Officejet_J4680_series_(Copy_1).print_plex_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_resolution: 1515870810 print.printer_HP_Officejet_J4680_series_(Copy_1).print_resolution_name: print.printer_HP_Officejet_J4680_series_(Copy_1).print_reversed: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_scaling: 1.00 print.printer_HP_Officejet_J4680_series_(Copy_1).print_shrink_to_fit: true print.printer_HP_Officejet_J4680_series_(Copy_1).print_to_file: false print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_left: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_right: 0 print.printer_HP_Officejet_J4680_series_(Copy_1).print_unwriteable_margin_top: 0 privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true security.disable_button.openDeviceManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1436044642 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: true Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2 Experimental Features ---------------------
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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

Eminye Imininingwane

philipp
  • Top 25 Contributor
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5315 izisombululo 23463 izimpendulo
Kuphostiwe

hello, it looks like this is happening on a amd/intel dual-gpu setup - is there a way in the amd catalyst control panel to set the dedicated amd gpu as renderer for firefox?

hello, it looks like this is happening on a amd/intel dual-gpu setup - is there a way in the amd catalyst control panel to set the dedicated amd gpu as renderer for firefox?