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38.1.0 PREFERENCES submenus fail to drop down

Kuphostiwe

See attached screen shot. The DISPLAY submenu should be visible, but the pane has truncated its dropdown height. I can click around on the different submenus, and some of them display, some don't, and when I go back to one that did not display, maybe it will display.

See attached screen shot. The DISPLAY submenu should be visible, but the pane has truncated its dropdown height. I can click around on the different submenus, and some of them display, some don't, and when I go back to one that did not display, maybe it will display.
Ama-screenshot ananyekiwe

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:39.0) Gecko/20100101 Firefox/39.0

Eminye Imininingwane

Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

A shame you didn't think to mention you are a Mac user.

I have seen one or two other Mac users reporting menu-related difficulties. So I think there may be a real problem here, for Mac users, and you may well best go back to an older version.

https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

A shame you didn't think to mention you are a Mac user. I have seen one or two other Mac users reporting menu-related difficulties. So I think there may be a real problem here, for Mac users, and you may well best go back to an older version. https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

Umnikazi wombuzo

"A shame you didn't think to mention you are a Mac user."

Isn't everybody?

OSX 10.6.8 for me.

Seeing odd relations between rev numbers and release dates:

The names of the versions seem to have typos; have numbers been transposed? 31.8.0 is dated 15 Jul 38.0.1 is dated 10 Jul 38.1.0 is dated 8 Jul

Hesitant to try until I understand which was the version previous to "38.1.0 on the release update channel" per About Thunderbird.

"A shame you didn't think to mention you are a Mac user." Isn't everybody? OSX 10.6.8 for me. Seeing odd relations between rev numbers and release dates: The names of the versions seem to have typos; have numbers been transposed? 31.8.0 is dated 15 Jul 38.0.1 is dated 10 Jul 38.1.0 is dated 8 Jul Hesitant to try until I understand which was the version previous to "38.1.0 on the release update channel" per About Thunderbird.

Umnikazi wombuzo

screen shot in SAFE MODE:

screen shot in SAFE MODE:

Umnikazi wombuzo

Oh this is interesting. I started clicking back & forth between DISPLAY and COMPOSITION, and the font size of the text got SMALLER every time, and the height of the box got reduced.

Oh this is interesting. I started clicking back & forth between DISPLAY and COMPOSITION, and the font size of the text got SMALLER every time, and the height of the box got reduced.

Umnikazi wombuzo

Oh, and the Prefs/DISPLAY/ minimim font size is completely broken -- I set every minimum font size to 40, and un-checked the box allowing emails to use their own fonts. No effect, email still displaying with small size fonts.

OSX 10.6.8

Oh, and the Prefs/DISPLAY/ minimim font size is completely broken -- I set every minimum font size to 40, and un-checked the box allowing emails to use their own fonts. No effect, email still displaying with small size fonts. OSX 10.6.8

Okulungisiwe ngu VerizonSucks

Gnospen 233 izisombululo 1920 izimpendulo
Kuphostiwe

For some reason the 38-serie was released early. That's the confusing release dates. 31.8.0 is a security update to the 31-serie. (Its is only available thru manual download.) See: https://www.mozilla.org/en-US/thunderbird/31.8.0/releasenotes/ https://www.mozilla.org/en-US/thunderbird/38.0.1/releasenotes/ https://www.mozilla.org/en-US/thunderbird/38.1.0/releasenotes/

For some reason the 38-serie was released early. That's the confusing release dates. 31.8.0 is a security update to the 31-serie. (Its is only available thru manual download.) See: https://www.mozilla.org/en-US/thunderbird/31.8.0/releasenotes/ https://www.mozilla.org/en-US/thunderbird/38.0.1/releasenotes/ https://www.mozilla.org/en-US/thunderbird/38.1.0/releasenotes/
Matt
  • Top 10 Contributor
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3220 izisombululo 22044 izimpendulo
Kuphostiwe

and like in your other thread, does this all occur in safe mode?

Cross reference to other threads in the past week.

https://support.mozilla.org/en-US/questions/1074170 38.1.0 PREFERENCES submenus fail to drop down

https://support.mozilla.org/en-US/questions/1072988 38.1.0 make the red spinning thing in the lower right corner GO AWAY

https://support.mozilla.org/en-US/questions/1072991 38.1.0 has made NO SMALL TEXT addon controls disappear. Where is it?

https://support.mozilla.org/en-US/questions/1074171 38.1.0 how do I go back to the previous version?

https://support.mozilla.org/en-US/questions/1074176 8.1.0 Console Error: unable to load addon NoSmallText

https://support.mozilla.org/en-US/questions/1074161 38.1.0 competely broken Prefs/Display/Formatting control of font sizes

https://support.mozilla.org/en-US/questions/1072994 38.1.0 requests to modify cookies prevent me from doing work

https://support.mozilla.org/en-US/questions/1072989 38.1.0 has screwed up the ZOOM function on the top menu

https://support.mozilla.org/en-US/questions/1072987 38.1.0 has SCREWED UP MY FONT SIZE SETTINGS

and like in your other thread, does this all occur in safe mode? Cross reference to other threads in the past week. https://support.mozilla.org/en-US/questions/1074170 38.1.0 PREFERENCES submenus fail to drop down https://support.mozilla.org/en-US/questions/1072988 38.1.0 make the red spinning thing in the lower right corner GO AWAY https://support.mozilla.org/en-US/questions/1072991 38.1.0 has made NO SMALL TEXT addon controls disappear. Where is it? https://support.mozilla.org/en-US/questions/1074171 38.1.0 how do I go back to the previous version? https://support.mozilla.org/en-US/questions/1074176 8.1.0 Console Error: unable to load addon NoSmallText https://support.mozilla.org/en-US/questions/1074161 38.1.0 competely broken Prefs/Display/Formatting control of font sizes https://support.mozilla.org/en-US/questions/1072994 38.1.0 requests to modify cookies prevent me from doing work https://support.mozilla.org/en-US/questions/1072989 38.1.0 has screwed up the ZOOM function on the top menu https://support.mozilla.org/en-US/questions/1072987 38.1.0 has SCREWED UP MY FONT SIZE SETTINGS

Umnikazi wombuzo

Yes, see the screen shot above, taken in Safe Mode

Yes, see the screen shot above, taken in Safe Mode

Umnikazi wombuzo

Its still happening, in Safe Mode, after I switched back to the older version 31.8.0.

Its still happening, in Safe Mode, after I switched back to the older version 31.8.0.

Umnikazi wombuzo

And I just cleared my computer caches & restarted the whole computer, and its still happening, in Safe Mode, in this earlier version 31.8.0

Also still reducing the pane height every time I switch from one sub-menu to another, ie going from Prefs/ Display to Composition to Chat until its down to narrow blank height about a single line tall.

And I just cleared my computer caches & restarted the whole computer, and its still happening, in Safe Mode, in this earlier version 31.8.0 Also still reducing the pane height every time I switch from one sub-menu to another, ie going from Prefs/ Display to Composition to Chat until its down to narrow blank height about a single line tall.

Umnikazi wombuzo

And continuing in Safe Mode -- when Replying, a test I just made started out with my typed font being the same size as it ought to be; the same size as the quoted material.

I have Min Font Size set to 20pt. So everything in my Reply is displaying larger than in the received email. So far this is correct behavior.

BUT when I started typing another line after hitting RETURN, the font size became smaller.

And even when I moved my pointer back to the initial line and typed more, it remained smaller.

And continuing in Safe Mode -- when Replying, a test I just made started out with my typed font being the same size as it ought to be; the same size as the quoted material. I have Min Font Size set to 20pt. So everything in my Reply is displaying larger than in the received email. So far this is correct behavior. BUT when I started typing another line after hitting RETURN, the font size became smaller. And even when I moved my pointer back to the initial line and typed more, it remained smaller.

Okulungisiwe ngu VerizonSucks

Umnikazi wombuzo

Just noticed the Minimum Font Size dropdown ends at 18. It should go up to at least 40, I don't remember exactly, maybe 60?

What I did is set that to 18, and the other 3 font size choice boxes to 20 (Default, Proportional, Monospace)

Those other 3 dropdowns go down to 40, but they are a bit too short; I only see the top half of "40" .

Still Safe Mode.

Just noticed the Minimum Font Size dropdown ends at 18. It should go up to at least 40, I don't remember exactly, maybe 60? What I did is set that to 18, and the other 3 font size choice boxes to 20 (Default, Proportional, Monospace) Those other 3 dropdowns go down to 40, but they are a bit too short; I only see the top half of "40" . Still Safe Mode.

Umnikazi wombuzo

The GET NEW MESSAGES box is also too short. Does not show anything but the top quarter of the second username.

The GET NEW MESSAGES box is also too short. Does not show anything but the top quarter of the second username.
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

Are you still using the Theme Font & Size Changer add-on?

If so, please try it at zoom level 1.0.

Are you still using the Theme Font & Size Changer add-on? If so, please try it at zoom level 1.0.

Umnikazi wombuzo

Zenos said

Are you still using the Theme Font & Size Changer add-on? If so, please try it at zoom level 1.0.
using SAFE MODE !!!!
''Zenos [[#answer-759649|said]]'' <blockquote> Are you still using the Theme Font & Size Changer add-on? If so, please try it at zoom level 1.0. </blockquote> using SAFE MODE !!!!
Gnospen 233 izisombululo 1920 izimpendulo
Kuphostiwe

Perhaps you should backup, then try to make a new profile, import account-settings, addressbook and mail-folders. (offline). then install your add-ons.

Perhaps you should backup, then try to make a new profile, import account-settings, addressbook and mail-folders. (offline). then install your add-ons.

Umnikazi wombuzo

So you're telling me to do several hours of exasperating work?

The developers broke it, dammit.

So you're telling me to do several hours of exasperating work? The developers broke it, dammit.
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

Clearly neither the developers, nor the beta testers, saw this. And where are the hundreds of Mac users also seeing this? We have one report of a truncated Account Actions menu, and you. It clearly is not a widespread problem, so if it is peculiar to this build, then it's very selective in choosing its victims.

I think you said you reinstalled an older version and the effect persisted? If so, that rules out a specific linkage to TB 38, don't you think?

You have written a lot in several different places and I don't have a clear view of what does and does not work. So forgive me if this has been asked and answered before, but does it behave any differently in Thunderbird's Safe Mode?

No, scratch that. You just said that it's bad in Safe Mode - I hope you mean Thunderbird's Safe Mode. I don't know if OSX even has such a thing.

I'm afraid that the suggestion to try a new clean profile is probably the most useful route to follow. A corrupt profile is looking like a strong possibility. Particularly as you've referred to an addon not intended to be used in Thunderbird.

Clearly neither the developers, nor the beta testers, saw this. And where are the hundreds of Mac users also seeing this? We have one report of a truncated Account Actions menu, and you. It clearly is not a widespread problem, so if it is peculiar to this build, then it's very selective in choosing its victims. I think you said you reinstalled an older version and the effect persisted? If so, that rules out a specific linkage to TB 38, don't you think? You have written a lot in several different places and I don't have a clear view of what does and does not work. So forgive me if this has been asked and answered before, but does it behave any differently in Thunderbird's Safe Mode? No, scratch that. You just said that it's bad in Safe Mode - I hope you mean Thunderbird's Safe Mode. I don't know if OSX even has such a thing. I'm afraid that the suggestion to try a new clean profile is probably the most useful route to follow. A corrupt profile is looking like a strong possibility. Particularly as you've referred to an addon not intended to be used in Thunderbird.

Okulungisiwe ngu Zenos

Umnikazi wombuzo

Yes, TBird Safe Mode.

>make a new profile, import account-settings, addressbook and mail-folders. (offline). then install your add-ons. >

Yea I'm pretty confused by now too. Sigh. Where's the instructions for that?

One real PIA is that TBird does not have a simple index list of all your Addons & Plug Ins & Extensions that you can save. So I have to write them all down. Then find them one by one.

Seems that the app should have a utility in which you can "archive" all that, and then run the utility and check which ones you do/don't want to re-install.

And a whole different issue is that SOME emails do not respect TBirds user Prefs/Display/ minimum font size choices, even when you check the box not allowing emails to use other fonts. These are always the ones with really miniscule type.

Yes, TBird Safe Mode. >make a new profile, import account-settings, addressbook and mail-folders. (offline). then install your add-ons. > Yea I'm pretty confused by now too. Sigh. Where's the instructions for that? One real PIA is that TBird does not have a simple index list of all your Addons & Plug Ins & Extensions that you can save. So I have to write them all down. Then find them one by one. Seems that the app should have a utility in which you can "archive" all that, and then run the utility and check which ones you do/don't want to re-install. And a whole different issue is that SOME emails do not respect TBirds user Prefs/Display/ minimum font size choices, even when you check the box not allowing emails to use other fonts. These are always the ones with really miniscule type.
Gnospen 233 izisombululo 1920 izimpendulo
Kuphostiwe

Impendulo Ewusizo

A simple list of add-ons is in Help/troubleshooting information, save that. By backing up your system for example using MozBackup you preserve all your settings and mail. But as always do it offline.

EDIT A list of plugins you find if you click on button "about plugins" in Troubleshooting information

EDIT EDIT

MozBackup may NOT be a Mac -program. Its marked as such in Sourceforge but NOT at their homesite.

A simple list of add-ons is in Help/troubleshooting information, save that. By backing up your system for example using [http://sourceforge.net/projects/mozbackup/ MozBackup] you preserve all your settings and mail. But as always do it offline. ''EDIT'' A list of plugins you find if you click on button "about plugins" in Troubleshooting information EDIT EDIT '''MozBackup may NOT be a Mac -program. ''' Its marked as such in Sourceforge but NOT at their homesite.

Okulungisiwe ngu Gnospen