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Firefox crashes

Kuphostiwe

Crash IDs for today:

Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717

FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Crash IDs for today: Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717 FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/600.7.12 (KHTML, like Gecko) Version/8.0.7 Safari/600.7.12

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4256 izisombululo 59603 izimpendulo
Kuphostiwe

Impendulo Ewusizo

That was well done. The crash report flagged these programs;

PCSC = unknown (security ?)

libsystem_kernel.dylib =  ? Word for Mac

libcvP11.dylib = unknown

libxpc.dylib = unknown

AppKit

CoreFoundation


I've called the big guys to help you. Good luck.

That was well done. The crash report flagged these programs; PCSC = unknown (security ?) libsystem_kernel.dylib = ? Word for Mac libcvP11.dylib = unknown libxpc.dylib = unknown AppKit CoreFoundation -------------------- I've called the big guys to help you. Good luck.
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

Impendulo Ewusizo

I do not understand Macs, and will leave this to others However it is a shutdown hang involving ::RunWatchdog that usually indicates a shutdown has failed and Firefox timed out and forced a crash.

Does this happen when you try to shutdown Firefox yourself or does Firefox itself freeze and crash ?


For forum cross referencing purposes

  • Reports for your Cash ID : bp-c49212e3-9d96-40ec-b385-a439a2150717
    bp-5357bb7b-8ead-4d51-a06a-7d5a82150717
  • Crash Signature: shutdownhang | libsystem_kernel.dylib@0x1648a
I do not understand Macs, and will leave this to others However it is a shutdown hang involving ''::RunWatchdog'' that usually indicates a shutdown has failed and Firefox timed out and forced a crash. Does this happen when you try to shutdown Firefox yourself or does Firefox itself freeze and crash ? ------ For forum cross referencing purposes * Reports for your Cash ID : bp-c49212e3-9d96-40ec-b385-a439a2150717 <br /> bp-5357bb7b-8ead-4d51-a06a-7d5a82150717 * Crash Signature: shutdownhang | libsystem_kernel.dylib@0x1648a

Umnikazi wombuzo

Hello FredMcD and John 99,

Thanks for your quick answers.

I believe the dylib threads are all related to FireFox (I might be mistaken ?)

PCSC seems to be related to the PCSC framework. It's the framework for SmartCard on OS X.

The crash log is generated when I quit Firefox.

Regards,

Hello FredMcD and John 99, Thanks for your quick answers. I believe the dylib threads are all related to FireFox (I might be mistaken ?) PCSC seems to be related to the PCSC framework. It's the framework for SmartCard on OS X. The crash log is generated when I quit Firefox. Regards,
cor-el
  • Top 10 Contributor
  • Moderator
17530 izisombululo 158511 izimpendulo
Kuphostiwe

Try to set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page.

In case you use "Clear history when Firefox closes" then try to disable this feature.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Try to set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page. In case you use "Clear history when Firefox closes" then try to disable this feature. *Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings *https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox