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ID - bp-5e4c59ab-b91f-4ed8-9f2d-acebb2150713 .
I keep working and my browser crashes every 1 hr. It doesn't matter if I open Facebook or Youtube or any other website. It first goes black on certain parts and then suddenly closes all the browsers and asks me to restart firefox. Its very annoying. Please help.
All Replies (2)
Separate Issue; Your System Details shows;
Adobe PDF Plug-In For Firefox and Netscape 11.0.07
Adobe PDF Plug-In For Firefox and Netscape 10.0.0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.
Note: All of your Adobe software is out of date.
Then reinstall the latest version.
Flash Player Version 18.104.22.168
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.
The crash report flagged these programs;
atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver
atiu9pag.dll = Advanced Micro Devices Inc PowerXpress Vista User Mode Driver = Advanced Micro Devices
atidxx32.dll = Advanced Micro Devices = Radeon DirectX
aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices
atiumdag.dll = ATI Technologies Inc = Radeon DirectX Universal Driver
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
sysfer.dll = Symantec CMC Firewall
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
icudt52.dll = International Components for Unicode
Let's start with;
- see if there are updates for your graphics drive drivers
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Perform a System File Check to fix corrupted system files Win 7, 8, Vista: https://support.microsoft.com/en-us/kb/929833
Get updates for the programs listed above.