Izimpendulo zakamuva ze-havig problem with an additional start page opening with my homepagehttps://support.mozilla.org/zu/questions/10659852015-06-07T14:53:02-07:00Did you already remove the Speed Dial extension? If that doesn't solve the problem, haven't already 2015-06-07T14:53:02-07:00jscher2000https://support.mozilla.org/zu/questions/1065985#answer-738391<p>Did you already remove the Speed Dial extension? If that doesn't solve the problem, haven't already removed the bad add-on or other malware that causes the problem, here's my suggested procedure for tracking down and cleaning up bad add-ons. I know it seems long, but it's not that bad.
</p><p>(1) Open the Windows <strong>Control Panel</strong>, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. <em>Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.</em> Take out as much trash as possible here.
</p><p>(2) Open Firefox's <strong>Add-ons page</strong> using either:
</p>
<ul><li> Ctrl+Shift+a
</li><li> "3-bar" menu button (or Tools menu) &gt; Add-ons
</li><li> in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code>
</li></ul>
<p>In the left column, click <strong>Plugins</strong>. Set nonessential and unrecognized plugins to "Never Activate".
</p><p>In the left column, click <strong>Extensions</strong>. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
</p><p>Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
</p><p>Any improvement?
</p><p>(3) You can search for remaining issues with the <strong>scanning/cleaning tools</strong> listed in our support article: <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a>. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
</p><p>Success?
</p>Start Firefox in Safe Mode {web Link} by holding down the <Shift> (Mac Options) key, and the2015-06-07T08:15:57-07:00fredmcd-hotmailhttps://support.mozilla.org/zu/questions/1065985#answer-738245<p>Start <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Firefox in Safe Mode</a></strong> {web Link} by holding down the <strong>&lt;Shift&gt;<br> <em>(Mac Options)</em> </strong> key, and then starting Firefox. Is the problem still there?
</p><p>I think one of your add-ons could be ad-ware.
</p>