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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is crashing. Reset didn't helped.

Kuphostiwe

Firefox keeps crashing EVERY day. Reset didn't helped. Happened after the new version was auto updated. Firefox twitter team is un-professional and cannot help.

Firefox keeps crashing EVERY day. Reset didn't helped. Happened after the new version was auto updated. Firefox twitter team is un-professional and cannot help.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • QUAKE LIVE
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • 5.1.30514.0
  • Yahoo Application State Plugin version 1.0.0.7
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 38.0.5
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/38.0.5/WINNT/ru/

Izandiso

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce GTX 570
  • adapterDescription2:
  • adapterDeviceID: 0x1086
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1280
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-13-2014
  • driverDate2:
  • driverVersion: 9.18.13.4411
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 570 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha

Umnikazi wombuzo

Here you go another portion of crashes: bp-ba918d09-e633-49a4-adf6-fe0aa2150614 14.06.2015 20:30 bp-f82cb0ab-b6e1-4321-835c-622fc2150614 14.06.2015 20:30 bp-946f6587-0163-4710-bf64-e7ecb2150614 14.06.2015 20:30


These ones were without hardware acceleration. It definitely started to look different, before crash it slowed down and rendered black pages: when switching tabs. Also It didn't rendered elements until I mouseover them.

Here you go another portion of crashes: bp-ba918d09-e633-49a4-adf6-fe0aa2150614 14.06.2015 20:30 bp-f82cb0ab-b6e1-4321-835c-622fc2150614 14.06.2015 20:30 bp-946f6587-0163-4710-bf64-e7ecb2150614 14.06.2015 20:30 These ones were without hardware acceleration. It definitely started to look different, before crash it slowed down and rendered black pages: when switching tabs. Also It didn't rendered elements until I mouseover them.
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157953 izimpendulo
Kuphostiwe

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can check for problems with current Shockwave Flash plugin versions and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) *disable hardware acceleration in the Flash plugin See also: *http://kb.mozillazine.org/Flash#Troubleshooting
FredMcD
  • Top 10 Contributor
4247 izisombululo 59408 izimpendulo
Kuphostiwe

One report says;

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

Total Virtual Memory 4294836224

Available Virtual Memory 217870336

System Memory Use Percentage 82

Available Page File 5731897344

Available Physical Memory 2286694400

================

Another says;

Process Type plugin Shockwave Flash Version:17.0.0.188

xul.dll = Firefox

icudt52.dll = International Components for Unicode


Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

One report says; Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation Total Virtual Memory 4294836224 Available Virtual Memory 217870336 System Memory Use Percentage 82 Available Page File 5731897344 Available Physical Memory 2286694400 ============================ Another says; Process Type plugin Shockwave Flash Version:17.0.0.188 xul.dll = Firefox icudt52.dll = International Components for Unicode -------------------------- Update your Flash Player '''Version 18.0.0.160<br>https://www.adobe.com/products/flashplayer/distribution3.html''' See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ------------------------ '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''

Umnikazi wombuzo

And another ones: bp-ab6c609c-12d6-4ba9-bc67-42a4f2150623 24.06.2015 1:34 bp-580d89db-7320-4e2d-8802-ca5b62150623 24.06.2015 1:34

these ones were after: 1. Update nvidia driver to latest 2. Update Flash to latest 3. Reboot

So this is definitely Firefox bug, not a graphic or flash one.

And another ones: bp-ab6c609c-12d6-4ba9-bc67-42a4f2150623 24.06.2015 1:34 bp-580d89db-7320-4e2d-8802-ca5b62150623 24.06.2015 1:34 these ones were after: 1. Update nvidia driver to latest 2. Update Flash to latest 3. Reboot So this is definitely Firefox bug, not a graphic or flash one.
FredMcD
  • Top 10 Contributor
4247 izisombululo 59408 izimpendulo
Kuphostiwe

I had a stroke and can't be as helpful as I can. I've called the big guys to help you. Good luck.

I had a stroke and can't be as helpful as I can. I've called the big guys to help you. Good luck.

Umnikazi wombuzo

And another one: bp-23d4a7b6-b5f0-49c4-a103-745db2150630

And another one: bp-23d4a7b6-b5f0-49c4-a103-745db2150630

Umnikazi wombuzo

New crash: bp-225e602a-1495-490c-933b-b93352150702

I am wondering where everyone dissappeared, when I started to post the real problems?! As I told from the beggining the problem is in Firefox 38 and not the Windows/Drivers/Hard disk/mouse.

Anyone can help with this?

New crash: bp-225e602a-1495-490c-933b-b93352150702 I am wondering where everyone dissappeared, when I started to post the real problems?! As I told from the beggining the problem is in Firefox 38 and not the Windows/Drivers/Hard disk/mouse. Anyone can help with this?
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157953 izimpendulo
Kuphostiwe

It is a problem with the graphics display driver (nvwgf2um.dll; possibly d3d11 related) and running Firefox with hardware acceleration disabled should help to fix this issue. If that didn't help the I don't know what else to do apart from checking for an update of the graphics display driver or contacting NVidia for support. Also make sure you have the latest updates of all Windows components that deal with d3d.

It is a problem with the graphics display driver (nvwgf2um.dll; possibly d3d11 related) and running Firefox with hardware acceleration disabled should help to fix this issue. If that didn't help the I don't know what else to do apart from checking for an update of the graphics display driver or contacting NVidia for support. Also make sure you have the latest updates of all Windows components that deal with d3d.

Umnikazi wombuzo

If you check my previous report: bp-23d4a7b6-b5f0-49c4-a103-745db2150630 it is JSON not NVIDIA, and as I said before I have updated nvidia driver. There is maxim: "If everyone near you is guilty, then the problem is not in everyone else, but in you."

Same with version 38: I have reported problems already Nvidia, JSON, GlobalMemory, FlashPlayer. May be that is the firefox who cannot handle these libs and not the modules? Why Google Chrome and Safari with SAME as you say "old Windows components" and "not updated Nvidia drivers" can work for months and Firefox not?

If you check my previous report: bp-23d4a7b6-b5f0-49c4-a103-745db2150630 it is JSON not NVIDIA, and as I said before I have updated nvidia driver. There is maxim: "If everyone near you is guilty, then the problem is not in everyone else, but in you." Same with version 38: I have reported problems already Nvidia, JSON, GlobalMemory, FlashPlayer. May be that is the firefox who cannot handle these libs and not the modules? Why Google Chrome and Safari with SAME as you say "old Windows components" and "not updated Nvidia drivers" can work for months and Firefox not?

Umnikazi wombuzo

Hello? Anyone? Why after I posted serious errors, everyone ignores this thread?

Hello? Anyone? Why after I posted serious errors, everyone ignores this thread?
Bolaram Paul 1 izisombululo 31 izimpendulo
Kuphostiwe
can check these : https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks