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adobe flash player not working after reboot....how do I fix this ? Thanks for any info

Kuphostiwe

Firefox at latest level 38.0.5 and "Shockwave Flash" at 17.0.0.188...have reinstalled flash so many times now, it's so frustrating. Have also disabled protected mode AND unchecked hardware accelleration, but still have same inssue after re-starting Windows 7 PC 64 bit. Thanks for any suggestions of what to try next..... maybe use adobe flash uninstall utility and instructions https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html and then try another fresh install after shutdown and reboot ? Nick

Firefox at latest level 38.0.5 and "Shockwave Flash" at 17.0.0.188...have reinstalled flash so many times now, it's so frustrating. Have also disabled protected mode AND unchecked hardware accelleration, but still have same inssue after re-starting Windows 7 PC 64 bit. Thanks for any suggestions of what to try next..... maybe use adobe flash uninstall utility and instructions [https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html] and then try another fresh install after shutdown and reboot ? Nick

Okulungisiwe ngu Nick J UK

Isisombululo esikhethiwe

I did an uninstall , but unfortunately still had same issue after shutdown/restart. I then followed this from Adobe and it seems to have sorted the problem I was having....https://forums.adobe.com/thread/987370. I hope this helps others too.

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Amazon MP3 Downloader Plugin 1.0.18
  • Google Update
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • A component of your photo software powered by RocketLife
  • Shockwave Flash 17.0 r0
  • 5.1.40416.0
  • NPWLPG
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 38.0.5
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/38.0.5/WINNT/en-GB/

Izandiso

  • Norton Toolbar 2014.7.12.14 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Akusebenzi)
  • Search Helper Extension 1.0 ({27182e60-b5f3-411c-b545-b44205977502}) (Akusebenzi)
  • Skype Click to Call 7.4.0.9058 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0042
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2a9c103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 4-21-2010
  • driverDate2:
  • driverVersion: 8.15.10.2119
  • driverVersion2:
  • info: {u'AzureContentBackend': u'cairo', u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe
  1. Is your antivirus blocking the install of this program? Check the Norton preferences.
  2. Did you restart Firefox after closing it during the install?
  3. After you downloaded and completed the install did you close Firefox and click continue or finish in the Adobe install dialogue? (This one gets me, if you click confirm, the download stops itself)
  4. Did you use the Adobe uninstaller to uninstall any corrupt installs?
*https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html
# Is your antivirus blocking the install of this program? Check the Norton preferences. # Did you restart Firefox after closing it during the install? # After you downloaded and completed the install did you close Firefox and click continue or finish in the Adobe install dialogue? (This one gets me, if you click confirm, the download stops itself) # Did you use the Adobe uninstaller to uninstall any corrupt installs? *[https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html]

Isisombululo Esikhethiwe

I did an uninstall , but unfortunately still had same issue after shutdown/restart. I then followed this from Adobe and it seems to have sorted the problem I was having....https://forums.adobe.com/thread/987370. I hope this helps others too.

I did an uninstall , but unfortunately still had same issue after shutdown/restart. I then followed this from Adobe and it seems to have sorted the problem I was having....https://forums.adobe.com/thread/987370. I hope this helps others too.