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Firefox crashes

Kuphostiwe

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone

Line is OK and router shows I have internet connection,

. What be the problem?

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone Line is OK and router shows I have internet connection, . What be the problem?

Isisombululo esikhethiwe

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; Android 4.4.2; Hudl 2 Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.108 Safari/537.36

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4334 izisombululo 60938 izimpendulo
Kuphostiwe
*1 '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link} *2 '''[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Uninstall Firefox from your computer]''' {web link}<br>DO NOT remove your profiles. *3 After, reboot the computer. Then run the full installer.
cor-el
  • Top 10 Contributor
  • Moderator
17758 izisombululo 160617 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files. *(32 bit Windows) "C:\Program Files\Mozilla Firefox\" *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"