Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu FredMcD

more options

At first i open it had no respond at all,so i went to window safe mode and it can open.After i open back to firefox in normal mode of window,i change a new PROFILE and start but it appear a crash.So what is the problem?

Crash ID: bp-77e73e85-b27f-47f9-858f-bd72b2141101

All Replies (1)

more options

Date Processed 2014-11-01 03:27:41.190752

Product Firefox Version 11.0

OS Windows NT OS Version 6.1.7601 Service Pack 3


This is a very Very old report.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.