firefox not crash in save mode
I am a tech person, one of my client computer running window 7 64 bit, fire fox crashes as soon as started for couple of times, then start working, i can start the firefox in safe mode, i already reset it, un-install and re-install it, none of them working, other browsers like ie 11 and google chrome working fine, the customer using dual monitors? any suggestion, I submitted the error reports couple of time to the site. regards, perviz saheb
Isisombululo esikhethiwe
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
All Replies (2)
The crash reports are sent to the Mozilla Servers. Not us.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Isisombululo Esikhethiwe
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.