Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I get prompted to update to 37.0.1 every day, despite updating already

  • 3 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Tomishko

more options

I'm on OS 10.10.2, and despite routinely updating Firefox, I'm now getting an 'update to 37.0.1' several times a day. I have run the update process several times, but it's obviously not taking - browser version remains 36.0.1.

I'm on OS 10.10.2, and despite routinely updating Firefox, I'm now getting an 'update to 37.0.1' several times a day. I have run the update process several times, but it's obviously not taking - browser version remains 36.0.1.

All Replies (3)

more options

Now the 37.0.2 update is released, the update process still isn't working - despite downloading, running the update and relaunching, Firefox 36.0.1 remains stubbornly in place.

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

more options

I eventually figured this out myself - but thanks for the hint.