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I install new firefox 37 not loading any website just wheel is scrolling, while in other browser internet working fine, i find out problem but cant solve it

Kuphostiwe

I install new firefox 37 which is not loading any website just wheel is scrolling, while in other browser internet is working fine, i try to solve out the problem but i could not.

i am using windows 8. before few days firefox was working fine. but suddenly it stoped at that time i update the firefox but cant, try in settings as given by the firefox support but than also i could not solve it.

when i close the firefox and again start it says that firefox is already running and to button are ther close firefox and cancle.

when i close firefox and again start it says profile is missing.

when i make it new and delete old one. fierefox will start but could not load any page.

when i again close it the same problem again.

help me

I install new firefox 37 which is not loading any website just wheel is scrolling, while in other browser internet is working fine, i try to solve out the problem but i could not. i am using windows 8. before few days firefox was working fine. but suddenly it stoped at that time i update the firefox but cant, try in settings as given by the firefox support but than also i could not solve it. when i close the firefox and again start it says that firefox is already running and to button are ther close firefox and cancle. when i close firefox and again start it says profile is missing. when i make it new and delete old one. fierefox will start but could not load any page. when i again close it the same problem again. help me

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; rv:37.0) Gecko/20100101 Firefox/37.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe

shadyz said

Fred ,how long do you usually wait to initiate an update on your own firefox?

Not until after I see the responses from other users.  ;-)

shadyz said

Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?

It was one post among many. I don't remember what one.

I suggest re-installing v36. And change the update setting to ask.

''shadyz [[#answer-712225|said]]'' <blockquote> Fred ,how long do you usually wait to initiate an update on your own firefox? </blockquote> Not until after I see the responses from other users. ;-) ''shadyz [[#answer-712229|said]]'' <blockquote> Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues? </blockquote> It was one post among many. I don't remember what one. I suggest re-installing v36. And change the update setting to ask.
shadyz 5 izisombululo 258 izimpendulo
Kuphostiwe

It is set to ask, i just thought it would be fine.... normalcy bias, the last (if not all) updates have been fine for me

It is set to ask, i just thought it would be fine.... normalcy bias, the last (if not all) updates have been fine for me
cor-el
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17532 izisombululo 158526 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
shadyz 5 izisombululo 258 izimpendulo
Kuphostiwe

cor-el said

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Is this to me?

''cor-el [[#answer-712406|said]]'' <blockquote> Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox </blockquote> Is this to me?
shadyz 5 izisombululo 258 izimpendulo
Kuphostiwe

FredMcD said

shadyz said
Fred ,how long do you usually wait to initiate an update on your own firefox?

Not until after I see the responses from other users.  ;-)

shadyz said

Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?

It was one post among many. I don't remember what one.

I suggest re-installing v36. And change the update setting to ask.

Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below?

Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates ?

''FredMcD [[#answer-712296|said]]'' <blockquote> ''shadyz [[#answer-712225|said]]'' <blockquote> Fred ,how long do you usually wait to initiate an update on your own firefox? </blockquote> Not until after I see the responses from other users. ;-) ''shadyz [[#answer-712229|said]]'' <blockquote> Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues? </blockquote> It was one post among many. I don't remember what one. I suggest re-installing v36. And change the update setting to ask. </blockquote> Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below? Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates ?
FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe

shadyz said

Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below?

I am using v36.0.4

Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates ?

It was a response to a user in this forum.

''shadyz [[#answer-713390|said]]'' <blockquote> Yes, but technically there's still issues with the 35 version being reported ,does that mean that you're still using version 34 or below? </blockquote> I am using v36.0.4 <blockquote> Also, was that post you were refering to written by the programming team and could i read their comments on the matter of new updates ? </blockquote> It was a response to a user in this forum.
James
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1598 izisombululo 11287 izimpendulo
Kuphostiwe

shadyz said

FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended. Install an older version of Firefox {web link}

Could you show me the post you read? What is the flaw?

Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?

The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/

''shadyz [[#answer-712229|said]]'' <blockquote> ''FredMcD [[#answer-712220|said]]'' <blockquote> I just read a post; Firefox 37 has a flaw. Upgrades have been suspended. '''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link} </blockquote> Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues? </blockquote> The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/
shadyz 5 izisombululo 258 izimpendulo
Kuphostiwe

James said

shadyz said
FredMcD said
I just read a post; Firefox 37 has a flaw. Upgrades have been suspended. Install an older version of Firefox {web link}

Could you show me the post you read? What is the flaw?

Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues?

The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/

Well there's still issues to that https://support.mozilla.org/en-US/questions/1054971

''James [[#answer-713544|said]]'' <blockquote> ''shadyz [[#answer-712229|said]]'' <blockquote> ''FredMcD [[#answer-712220|said]]'' <blockquote> I just read a post; Firefox 37 has a flaw. Upgrades have been suspended. '''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link} </blockquote> Could you show me the post you read? What is the flaw? Would rolling back to 36.0.4 fix this? I wanted to do that,but i wasn't sure if it could potentially create other issues? </blockquote> The updates to Fx 37.0 was not due to a flaw per say but mainly due to certain crash conditions users were having on Windows. The Firefox 37.0.1 which came out yesterday was to fix that. https://www.mozilla.org/en-US/firefox/37.0.1/releasenotes/ </blockquote> Well there's still issues to that https://support.mozilla.org/en-US/questions/1054971

Okulungisiwe ngu shadyz

Iodeen 0 izisombululo 3 izimpendulo
Kuphostiwe
The OP says they have installed SpyHunter. Going by http://www.bleepingcomputer.com/forums/t/550005/spyhunter-vs-malwarebytes-vs-iobit/#entry3491488 and https://www.mywot.com/en/scorecard/enigmasoftware.com and https://www.mywot.com/en/scorecard/pcthreat.com they may well have introduced malware into the equation.
the-edmeister
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5406 izisombululo 40233 izimpendulo
Kuphostiwe

locking due to age of this thread and it being titled for an older, unsupported version

''locking due to age of this thread and it being titled for an older, unsupported version''