X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My computer is slow, hangs and crashes since 36.0.1

Kuphostiwe

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons.

Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons. Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

Isisombululo esikhethiwe

percysowner said

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons. Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

guigs2 said

CoreFoundation AppKit HIToolbox are highlighted red because Socorro does not recognize the programs....I think this means that there are no simples for them (doublechecked from crash course from last week at the community meeting) Does this happen in Safe Mode? Troubleshoot Firefox issues using Safe Mode This will eliminate any add ons being an issue.

It looks like it was one of my addons. I'm adding them back in one at a time to see which one. I'm guessing Adblock Edge. I found a different adblocker and no crashing or hanging so I'm good for now.

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • 5.1.30514.0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:36.0) Gecko/20100101 Firefox/36.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

Process Type plugin Shockwave Flash Version:16.0.0.305

Security Issue: Update your Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

Process Type plugin Shockwave Flash Version:16.0.0.305 Security Issue: Update your Flash Player '''Version 17.0.0.134<br>https://www.adobe.com/products/flashplayer/distribution3.html''' For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

Umnikazi wombuzo

I updated to Flash 17.0.0.134 and it didn't correct the problem. I don't think I have any Microsoft programs on my Mac.

I updated to Flash 17.0.0.134 and it didn't correct the problem. I don't think I have any Microsoft programs on my Mac.
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

The crash report flagged these programs

libsystem_pthread.dylib =  ? Word for Mac

CoreFoundation =  ? Word for Mac

AppKit

libsystem_kernel.dylib =  ? Word for Mac

The crash report flagged these programs libsystem_pthread.dylib = ? Word for Mac CoreFoundation = ? Word for Mac AppKit libsystem_kernel.dylib = ? Word for Mac

Umnikazi wombuzo

I thought this was fixed when I removed all my Microsoft programs, but I'm still having things hang (rotating wheels of Mac thinking) and sudden crashes. Help!

I thought this was fixed when I removed all my Microsoft programs, but I'm still having things hang (rotating wheels of Mac thinking) and sudden crashes. Help!

Umnikazi wombuzo

Here are the crash reports since I removed Word, or since I tried to remove Word. bp-bab0f631-705b-4b1f-976f-999102150317 3/16/15 9:40 PM

bp-15ca46a0-0613-4055-95ed-8f3572150317 3/16/15 9:07 PM

bp-05d7722c-c534-4c65-96cb-a26ce2150316 3/16/15 8:27 AM

bp-c5f09533-e4e2-4db7-a5a7-231312150316 3/16/15 8:22 AM

bp-a795f317-c095-43a3-9adf-5b8962150315 3/15/15 11:12 AM

bp-3814bd59-fdc7-469f-8ac5-302f42150315

Here are the crash reports since I removed Word, or since I tried to remove Word. bp-bab0f631-705b-4b1f-976f-999102150317 3/16/15 9:40 PM bp-15ca46a0-0613-4055-95ed-8f3572150317 3/16/15 9:07 PM bp-05d7722c-c534-4c65-96cb-a26ce2150316 3/16/15 8:27 AM bp-c5f09533-e4e2-4db7-a5a7-231312150316 3/16/15 8:22 AM bp-a795f317-c095-43a3-9adf-5b8962150315 3/15/15 11:12 AM bp-3814bd59-fdc7-469f-8ac5-302f42150315
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

The crash report flagged these programs;

Signature AddClassInfo

CoreFoundation

AppKit

HIToolbox


Any Mac experts out there?

The crash report flagged these programs; Signature AddClassInfo CoreFoundation AppKit HIToolbox -------------------------- Any Mac experts out there?
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

A post was flagged as '''Solved Problem.''' Please remove that flag. If you don’t, others that can help may not read this post.

Umnikazi wombuzo

I clicked this did not solve my problem, does that take the solved flag away? This is my first time using the forum.

I clicked this did not solve my problem, does that take the solved flag away? This is my first time using the forum.
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

CoreFoundation

AppKit

HIToolbox are highlighted red because Socorro does not recognize the programs....I think this means that there are no simples for them (doublechecked from crash course from last week at the community meeting)

Does this happen in Safe Mode? Troubleshoot Firefox issues using Safe Mode This will eliminate any add ons being an issue.

CoreFoundation AppKit HIToolbox are highlighted red because Socorro does not recognize the programs....I think this means that there are no simples for them (doublechecked from crash course from last week at the community meeting) Does this happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]] This will eliminate any add ons being an issue.
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

guigs2 said

highlighted red because Socorro does not recognize the programs

Hey, guigs2. What is Socorro?

''guigs2 [[#answer-705184|said]]'' <blockquote> highlighted red because Socorro does not recognize the programs </blockquote> Hey, guigs2. What is Socorro?

Isisombululo Esikhethiwe

percysowner said

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons. Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

guigs2 said

CoreFoundation AppKit HIToolbox are highlighted red because Socorro does not recognize the programs....I think this means that there are no simples for them (doublechecked from crash course from last week at the community meeting) Does this happen in Safe Mode? Troubleshoot Firefox issues using Safe Mode This will eliminate any add ons being an issue.

It looks like it was one of my addons. I'm adding them back in one at a time to see which one. I'm guessing Adblock Edge. I found a different adblocker and no crashing or hanging so I'm good for now.

''percysowner [[#question-1052162|said]]'' <blockquote> I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons. Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM </blockquote> ''guigs2 [[#answer-705184|said]]'' <blockquote> CoreFoundation AppKit HIToolbox are highlighted red because Socorro does not recognize the programs....I think this means that there are no simples for them (doublechecked from crash course from last week at the community meeting) Does this happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]] This will eliminate any add ons being an issue. </blockquote> It looks like it was one of my addons. I'm adding them back in one at a time to see which one. I'm guessing Adblock Edge. I found a different adblocker and no crashing or hanging so I'm good for now.
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Ah, its the server name of the crash processor. Also Good Work! Please do post back if there is more need for support.

Ah, its the server name of the crash processor. Also Good Work! Please do post back if there is more need for support.
cor-el
  • Top 10 Contributor
  • Moderator
17570 izisombululo 158915 izimpendulo
Kuphostiwe
See https://wiki.mozilla.org/Socorro
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

Thank you, cor-el.

Thank you, cor-el.
Michael_Swie 0 izisombululo 2 izimpendulo
Kuphostiwe

Just to add information, I have Ubuntu 15.04 beta 64-bit, Firefox 36.0.1, all add-ons disabled, plugins.click2play enabled for Flash, and Firefox still pauses and hangs a lot. This may be an Ubuntu beta problem, but earlier versions of Firefox ran super fast on earlier versions of 15.04 beta. quad core CPU, 12GB of RAM, rarely more than ten or fifteen tabs open, so I don't think it's a problem of insufficient resources.

Just to add information, I have Ubuntu 15.04 beta 64-bit, Firefox 36.0.1, all add-ons disabled, plugins.click2play enabled for Flash, and Firefox still pauses and hangs a lot. This ''may'' be an Ubuntu beta problem, but earlier versions of Firefox ran super fast on earlier versions of 15.04 beta. quad core CPU, 12GB of RAM, rarely more than ten or fifteen tabs open, so I don't think it's a problem of insufficient resources.
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

Hi Michael,

Sorry you're having problems.

Often some bad problem suddenly appearing with new versions of Firefox are the result of security software issues, but that is not as likely on Ubuntu.

Sorry for the inconvenience, but you should ask your own question. Try to include all the information requested in the question flow. Please use the link /questions/new/desktop/fix-problems

If you post back here to confirm you have done that we will be able to find your question.

If however the problem is caused by the Ubuntu Beta then we may not be able to help, but Firefox is usually the supplied default browser in Ubuntu and I would expect Ububtu to be concerned about fixing any such issue.

Hi Michael, Sorry you're having problems. Often some bad problem suddenly appearing with new versions of Firefox are the result of security software issues, but that is not as likely on Ubuntu. Sorry for the inconvenience, but you should ask your own question. Try to include all the information requested in the question flow. Please use the link [/questions/new/desktop/fix-problems] If you post back here to confirm you have done that we will be able to find your question. If however the problem is caused by the Ubuntu Beta then we may not be able to help, but Firefox is usually the supplied default browser in Ubuntu and I would expect Ububtu to be concerned about fixing any such issue.