X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I try to start Firefox it will not come up

Kuphostiwe

When I click on Firefox I receive a message that says: Couldn't load XPCOM . I'VE BEEN USING FIREFOX ON MY COMPUTER FOR WELL OVER 15 years. This is the first time I've ever had a problem. What is happening? I had to use my phone because I can no larger get on the internet on my computer. HELP PLEASE!

When I click on Firefox I receive a message that says: Couldn't load XPCOM . I'VE BEEN USING FIREFOX ON MY COMPUTER FOR WELL OVER 15 years. This is the first time I've ever had a problem. What is happening? I had to use my phone because I can no larger get on the internet on my computer. HELP PLEASE!

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Android; Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Eminye Imininingwane

philipp
  • Top 25 Contributor
  • Moderator
5330 izisombululo 23536 izimpendulo
Kuphostiwe

hello RAWHIDE57, this can happen usually after you perform a windows system restore. in order to address the issue, please run a clean reinstall:

  1. download the full firefox setup file from https://www.mozilla.org/firefox/all/
  2. uninstall firefox on the machine through the system control panel
  3. manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  4. reinstall firefox with the setup file you've downloaded in step 1
hello RAWHIDE57, this can happen usually after you perform a windows system restore. in order to address the issue, please run a clean reinstall: #download the full firefox setup file from https://www.mozilla.org/firefox/all/ #uninstall firefox on the machine through the system control panel #manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\'' #reinstall firefox with the setup file you've downloaded in step 1