Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu beckymann

more options

bp-6d95e112-0789-4c13-987c-c752f2150212

Firefox keeps crashing whenever I attempt to attach a file to an internal site or download a file from a site. Once it restarts, I'm able to successfully download or attach an item, but this happens daily.

I've checked the latest version of Firefox and it's up to date. I tried to check my plugins, and I reviewed the article but I am not sure how to check if they are up to date (this information is not included in the article).

thanks!

bp-6d95e112-0789-4c13-987c-c752f2150212 Firefox keeps crashing whenever I attempt to attach a file to an internal site or download a file from a site. Once it restarts, I'm able to successfully download or attach an item, but this happens daily. I've checked the latest version of Firefox and it's up to date. I tried to check my plugins, and I reviewed the article but I am not sure how to check if they are up to date (this information is not included in the article). thanks!

All Replies (2)

more options

Please update to the latest version of Firefox, there are flagged programs in the crash that are responsible for security. There were very important security updates in version 34 in response to the poodle vulnerabilities

more options

When I checked the software version, it said it was up to date (see attached).

However, I was able to manually download and install the more recent version - I'll leave this unresolved in case I continue to have the issue.

thanks!