Android tablet, (OS 4.4.2) - app is crashing all the time.
Worked OK for the first 2 months. Now - useless. Not happening on flash-related surfing, but at different/odd times. Have filled out & sent the popup Error Report several times. Not followup that I have noticed. Checked my system...plenty of system resources & space.
edit: removed personal information for your protection. (philipp)
Okulungisiwe ngu philipp
Eminye Imininingwane Yohlelo
- I-ejenti Engumsebenzisi: Mozilla/5.0 (Android; Tablet; rv:35.0) Gecko/35.0 Firefox/35.0
hello bill, which device are you using in particular?
Using a Cube Talk 9x U65GT
If not familiar, here are the device's specsBrand & Model: Cube U65GT/TALK9X Product Type: Tablet PC Screen Size: 9.7 inches Operating System: Android 4.4 Processor Type/CPU Type: ARMV7 CPU Manufacturer: MTK CPU Model: MTK8392, octa-core CPU Speed/Processor Clock Speed: 1.7GHz
RAM/ Technology: DDR3 RAM Memory: 2GB Hard Drive Type: NAND Fast Flash Hard Drive Capacity: 16GB Extend Card: Supports an external TF card Keyboard: Touch Screen Touchpad Technology: 10-point capacitive IPS touchscreen Max Resolution：2048*1536 Additional Features/Functions Bluetooth: v4.0 HDMI: NO GPS: Built-in GPS module Camera: Front 2.0 mega pixels, Rear 8.0 mega pixels G-Sensor: Support Games: 3D games Software: YouTube/Facebook/MSN/Android Market/Skype/iReader/Quick Office Language: English, Arabic, Czech, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish Battery Type: 10000 mAh Battery/Run Time: Audio: 38 hours, Video: 6 hours Power Device Type: AC Adapter (American plug) Voltage Required: 100-240v
USB Port: Micro, 5pin Audio Port: 3.5 mm Video Port: N/A HDMI Port: N/A Card Slot: TF card slot DC Input: Micro
Wireless Connection: Wi-Fi, 3G Call Type: 3G call Network Support: GSM 850/900/1800/1900, WCDMA 900/2100 3G: WCDMA Wireless Protocol: 802.11 b, 802.11 g, 802.11 n
Video: AVC/WMV/MPEG Audio: MP2/WMA/AAC/WAV/FLAC/OGG Picture: JPG/BMP/PNG Ebook: PDF/TXT/WORD/EXCEL/PPT Product Details (without package and accessories) Dimensions: 237x 170 x 7.5 mm Weight: 560 g:
thanks, can you try to update to firefox version 35.0.1 that has just gotten released through the play store & which contains a fix for a widespread crash that also affects cube devices (though i'm not sure about your particular model).
Will do. Will notify you when done.
Just checked - am already using version 35.0.1
ok, thanks. another thing: could you enter about:crashes into the address-bar, copy the ID of one of the reports (starting with bp-) and paste it here into the forum...
It appears that my system just recently (last night sometime) updated to this new version. Perhaps the issue has been taken care of. I could fat-finger the browser some today and see if I have any more crashes.
no, unfortunately this particular one appears to still happen on firefox 35.0.1 - i will file a bug about this later on...
thanks bill, i've filed bug #1130739 for this issue and hope mozilla engineers will investigate this further. you might want to subscribe to that bug to follow along...
hi again bill, as a follow up from the bug report do you have any particular steps that can reproducibly crash the app?