Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot drag Private Window

  • 3 uphendule
  • 2 zinale nkinga
  • 65 views
  • Igcine ukuphendulwa ngu guavaman

more options

I have no problem dragging the standard Firefox window, but I cannot drag Private Windows. Title bar is there, so that is not the issue. This started with the latest version (35.0).

Isisombululo esikhethiwe

HI guavaman, There was some feedback in the previous launch that also referred to this issue. However today they was an update version 35.0.1 that may have addressed it. Please update to the latest version and post back if this is still happening.

Otherwise, try a new profile to make sure it does not have to do with an extension or a new preference: Profile Manager - Create, remove, or switch Firefox profiles

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

HI guavaman, There was some feedback in the previous launch that also referred to this issue. However today they was an update version 35.0.1 that may have addressed it. Please update to the latest version and post back if this is still happening.

Otherwise, try a new profile to make sure it does not have to do with an extension or a new preference: Profile Manager - Create, remove, or switch Firefox profiles

more options

Just to be sure:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Problem is gone. thanks.