Firefox crashes when ANY Adobe product is opened - Photoshop, Acrobat...
This has been ongoing for at least a year. I have repeatedly check for and installed all updates. Opening a PDF, a Photoshop file or any video when Firefox is open results in a crash. Windows 7 Home Premium with Service Pack 1. Any suggestions would be greatly appreciated.
This has been ongoing for at least a year. I have repeatedly check for and installed all updates. Opening a PDF, a Photoshop file or any video when Firefox is open results in a crash. Windows 7 Home Premium with Service Pack 1. Any suggestions would be greatly appreciated.
All Replies (1)
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: