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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't update to the latest version

  • 3 uphendule
  • 3 zinale nkinga
  • 4375 views
  • Igcine ukuphendulwa ngu John99

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I can't update to latest version of firefox - I tried using 'about firefox' in the tools menu - didn't work (can't remember the error message) - I tried downloading the exe file and updating manually - it always gives a 'your download was interrupted' error message - I tried uninstalling firefox, and then downloading and installing the exe file using ie, and chrome, to see if either helped (they didn't)

I'm not sure what to try next ?

Isisombululo esikhethiwe

You rock ! Thank you.

I tried getfirefox.com - it supplied the stub option - and I got the 'your download was interrupted' message I was expecting.

So I tried https://www.mozilla.org/firefox/all/ - and it worked fine

Just to confirm... you rox like a firefox (:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Are you using the official site such as getfirefox.com

Obviously if downloads do not complete there is no way that Firefox will install correctly. The installers from about:firefox start as stubs. The full exe installers are available from https://www.mozilla.org/firefox/all/


(There is a glitch with Windows XP {See Firefox installer crashes on Windows XP } and Firefox 35 at present and the firewall will need to be left on, but this question appears to be related to Windows 7, per the system information aside.)

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Isisombululo Esikhethiwe

You rock ! Thank you.

I tried getfirefox.com - it supplied the stub option - and I got the 'your download was interrupted' message I was expecting.

So I tried https://www.mozilla.org/firefox/all/ - and it worked fine

Just to confirm... you rox like a firefox (:

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Glad it worked. Thanks for posting back.

Not sure if there is or was a temporary problem. I do not seem to be seeing many others reporting the problem, but it worked for you, that's the important result.