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How to change proxy credentials in Firefox?

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Jon Gregory

adamforster
adamforster
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Hello,

One of our staff recently changed her password which is used for the proxy.

I've updated the credentials in network preferences and it seems to work fine for other browsers (Chrome and Safari) but Firefox does not seem to work.

All other settings in FF should be correct.

Can anyone tell me how to update credentials for the proxy?

Thanks in advance.

Side note: this is on a Mac

Hello, One of our staff recently changed her password which is used for the proxy. I've updated the credentials in network preferences and it seems to work fine for other browsers (Chrome and Safari) but Firefox does not seem to work. All other settings in FF should be correct. Can anyone tell me how to update credentials for the proxy? Thanks in advance. Side note: this is on a Mac

All Replies (1)

Jon Gregory
Jon Gregory
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I believe changing the proxy for firefox is the same on a mac as with window. You can go to the network settings and change it from there, and I believe firefox will ask to use the settings, otherwise you can go to Settings>Options>Advanced>Network and then on the top will be place that says configure how firefox connects to the internet. Hit that settings button and you can then configure it all. At the bottom of there, there is a button that says "Do not prompt for authentication if the password is saved". I would clear that box because that is probably why her authentication isn't working. Once she has put in new authentication, it should ask if you want to update it. Thats when you can go back there and check the button to not prompt for authentication if the password is saved. Just in case this was way to long, or didn't make sense, I have a couple screenshots. These were taken on my windows computer, not my mac but it will be the same thing.